Manbir Kaur
Whitby
Summary
Dynamic host with a proven track record at a leading restaurant, excelling in customer service and team collaboration. Expert in managing reservations and optimizing seating arrangements, ensuring a seamless dining experience. Skilled in menu management and adept at resolving guest inquiries, fostering repeat business through exceptional guest relations.
Overview
1
1
year of professional experience
Work History
Host
Applebee's Grill + Bar
05.2025 - 01.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using digital management systems.
- Provided menu information and answered guest inquiries effectively.
- Collaborated with team members to optimize seating arrangements during peak hours.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Education
Digital Marketing
Durham College
OshawaSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Guest relations
- Seating arrangements
- Front of house organization
- Menu design
- Menu management
- Takeout order processing
- Greeting guests
Timeline
Host
Applebee's Grill + Bar
05.2025 - 01.2026
Digital Marketing
Durham College