Manbir Kaur
Brampton,ON
Summary
Enthusiastic Repair technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cellphone repairs. Motivated to learn, grow and excel in the field.
Overview
2
2
years of professional experience
Work History
Cell Phone Repair Technician
PhonoRx
Brampton , Ontario
02.2022 - 10.2022
- Testing, analyzing, diagnosing and repairing all wireless cell phones.
- Specialized in repairing iPhones and all sort of android phones.
- Phones and accessories sales.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports with the use of hand tools and power tools.
Customer Service Associate
Barbarrito
Mississauga , Ontario
02.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Onsite Trainer
Lullu Lemon
Brampton , ON
09.2020 - 02.2021
- Providing all sort of training to the team members on the floor.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Participated in team-building activities to enhance working relationships.
Education
Post - management- Information Technology
Canadore college
Bachelors of technology - Information Technology
Khalsa Collage
Skills
- Handling customers service
- Effectively and politely
- Brand Management
- Quality Improvement
Timeline
Cell Phone Repair Technician
PhonoRx
02.2022 - 10.2022
Customer Service Associate
Barbarrito
02.2021 - 01.2022
Onsite Trainer
Lullu Lemon
09.2020 - 02.2021
Post - management- Information Technology
Canadore college
Bachelors of technology - Information Technology
Khalsa Collage
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