Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Manavkumar Patel

Kitchener,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
08.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Customer Service Representative

Majorel
10.2021 - 05.2023
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Laboratory Technician

J.Z.M&N General Hospital
10.2017 - 11.2018
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Documented information by maintaining daily logs and equipment record books.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.

Education

Diploma - Health Office Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
06.2020

College Certificate - Medical Office Practices

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2019

Bachelor of Science - Microbiology

Gujarat University
Ahmedabad, Gujarat
04.2016

Skills

  • Employee Scheduling
  • Analytical Skills
  • Problem Resolution
  • Communication Skills

Certification

  • SafeTalk
  • First AID and CPR
  • Food Safety and Handler Certificate

LANGUAGES

  • English
  • Hindi
  • Gujarati

Timeline

Customer Service Representative

Majorel
10.2021 - 05.2023

Shift Leader

Taco Bell
08.2020 - Current

Laboratory Technician

J.Z.M&N General Hospital
10.2017 - 11.2018

Diploma - Health Office Administration

Conestoga College Institute of Technology And Advanced Learning

College Certificate - Medical Office Practices

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Microbiology

Gujarat University

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Manavkumar Patel