Manav Mattu
Summary
An energetic and personable self-starter with a natural ability to connect with customers. Eager to learn and develop in a sales environment and well-suited for roles requiring strong customer interaction and relationship building. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Steve Madden
09.2024 - Current
- Maintain thorough knowledge of current inventory, fashion trends, and promotions to better assist customers.
- Meeting and exceeding weekly sales targets and effectively upselling shoe products.
- Enhance visual merchandising by creating displays that aligned with brand standards and improve product visibility.
- Collaborate with team members to streamline operations and support successful in-store events.
- Accurately processed transactions, returns, and exchanges, ensuring a smooth checkout experience.
Field Technician Assistant
Topline Heating and Cooling Inc.
07.2023 - 04.2024
- Contacted Customers to Book Appointments
- Assisted in air conditioner and water tank installations
- Aided with repairs
- Customer support services
Education
Undergraduate Degree - Global Management
Toronto Metropolitan University
05-2026
High School Diploma -
Humberview Secondary School
Caledon, ON06.2023
Skills
- Effective communicator
- Team player
- Creative problem solver
- Self-starter
- Quick learner
- Ability to work individually
- Strong relationship builder
- Customer service and satisfaction
- Ability to work in a fast-paced environment
- Adaptable and resilient to changing work conditions
Hobbies and Interests
- Reading
- Weightlifting & Fitness
- Cooking
- Health education
Timeline
Sales Associate
Steve Madden
09.2024 - Current
Field Technician Assistant
Topline Heating and Cooling Inc.
07.2023 - 04.2024
Undergraduate Degree - Global Management
Toronto Metropolitan University
High School Diploma -
Humberview Secondary School
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