Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, Iā€™m

Manav Sachdeva

Assistant Manager
Woodstocks,NB
Manav Sachdeva

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

6
years of professional experience
3
Certification

Work History

Rabba Fine Foods

Assistant Manager
06.2021 - 07.2022

Job overview

  • Demonstrated exceptional customer service skills, assisting customers in locating products and addressing inquiries with professionalism and courtesy
  • Maintained in-depth product knowledge across various departments, enabling effective communication of product features and benefits to customers
  • Ensured shelves were consistently well-stocked and organized, contributing to a visually appealing shopping environment
  • Collaborated with team members to execute promotional events and sales initiatives, resulting in increased store revenue
  • Utilized strong interpersonal skills to build rapport with customers, fostering long-term relationships and customer loyalty
  • Effectively handled cash transactions and operated the point-of-sale (POS) system with accuracy and efficiency
  • Proactively resolved customer complaints and issues, achieving high customer satisfaction rates and positive feedback
  • Assisted in the training and onboarding of new team members, contributing to a cohesive and knowledgeable sales team
  • Assisted store management in instilling company values and customer promises within the team, fostering a customer-centric mindset through modeling, coaching, and effective instruction
  • Collaborated with the store management team to implement sales and merchandising plans, resulting in increased product visibility and sales across categories
  • Played a key role in maintaining loss prevention processes, actively participating in prevention strategies and investigations to minimize shrinkage and safeguard assets
  • Delivered and consistently met sales budgets and goals within the designated department, utilizing data analysis and strategic planning to drive revenue growth
  • Collaborated with cross-functional teams to ensure seamless store operations, coordinating efforts between departments to enhance efficiency and customer service
  • Utilized strong leadership skills to effectively address employee concerns, resolve conflicts, and foster professional development through ongoing training and mentorship
  • Led by example in customer service interactions, ensuring that exceptional service standards were upheld throughout the store
  • Supported the management team in identifying opportunities for continuous improvement, actively participating in the development and implementation of process enhancements
  • Maintained up-to-date knowledge of industry trends, market dynamics, and competitor strategies to inform decision-making and drive business growth.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Created employee schedules to align coverage with forecasted demands.

Beacon Transport

Forklift Operator
01.2021 - 05.2021

Job overview

  • Operated various types of forklifts, including counterbalance, and reach, to transport materials within the warehouse and production areas
  • Safely loaded and unloaded goods from trucks and storage racks, ensuring proper weight distribution and stability
  • Conducted pre-shift inspections of forklifts and maintained equipment by performing regular maintenance and reporting any issues to supervisors promptly.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.

Trenton Cold Storage

Material Handler/Forklift Operator
09.2023 - Current

Job overview

  • Safely and efficiently loaded and unloaded trucks using forklifts, pallet jacks, and hand trucks
  • Conducted regular inventory counts, tracked stock levels, and updated inventory systems for accuracy
  • Inspected incoming materials for quality and reported any defects or discrepancies to the qualitycontrol team
  • Organized and stored materials in designated areas, ensuring easy retrieval and efficient use of storagespace
  • Adhered to all safety regulations, consistently using personal protective equipment (PPE) andmaintaining a clean and safe work environment
  • Collaborated with team members and supervisors to coordinate material movements and ensure on-time deliveries to production departments
  • Resolved material-related issues such as shortages, overages, and damaged goods through effectiveproblem-solving and communication
  • Maintained detailed records of material movements, inventory adjustments, and other pertinentinformation
  • Worked efficiently to meet tight deadlines and support the overall operational goals of the warehouse.

Hanon Systems

Production Operator
07.2023 - 08.2023

Job overview

  • Machine Operation: Operate and monitor machinery and equipment used in the production process,ensuring they are set up correctly and running smoothly
  • Production Monitoring: Monitor production processes, including raw material handling, mixing,processing, and packaging, to ensure efficient and continuous operation
  • Safety Compliance: Follow all safety protocols and guidelines to maintain a safe working environment
  • Identify and report any potential hazards or safety concerns
  • Production Documentation: Maintain accurate production records, including data on quantitiesproduced, materials used, equipment settings, and any issues encountered during the process
  • Inventory Management: Keep track of raw materials and finished products, ensuring an adequatesupply for ongoing production
  • Coordinate with procurement or warehouse teams to reorder materialsas necessary
  • Adherence to Regulations: Ensure compliance with industry regulations, quality standards, andcompany policies at all times
  • Shift Reporting: Provide detailed shift reports to incoming operators, highlighting any ongoing issues,maintenance requirements, or production updates
  • Emergency Response: Act promptly and effectively during emergency situations, such as equipmentfailures or safety incidents, following established protocols
  • Continuous Learning: Stay updated on industry trends, technological advancements, and best practicesrelated to production processes.

Sachdeva Laptop And Mobile House

General Manager
08.2017 - 11.2021

Job overview

  • And Team Management:
  • Oversee and lead a team of employees, providing guidance, coaching, and support
  • Set performance goals and objectives for staff members, and monitor their progress
  • Conduct regular staff meetings, training sessions, and performance evaluations
  • Sales and Customer Service:
  • Develop and implement sales strategies to achieve store targets and increase revenue
  • Ensure excellent customer service by training staff on product knowledge and customer interaction
  • Handle customer complaints and resolve issues in a timely and satisfactory manner
  • Operations and Inventory Management:
  • Manage store operations, including opening and closing procedures, cash handling, and security
  • Monitor inventory levels and collaborate with suppliers to ensure product availability
  • Implement effective visual merchandising strategies to enhance product presentation and maximizesales
  • Marketing and Promotions:
  • Plan and execute marketing campaigns and promotional activities to increase store visibility and attractcustomers
  • Collaborate with the marketing team to develop advertising materials and online presence
  • Monitor the effectiveness of marketing efforts and adjust strategies as needed
  • Compliance and Safety:
  • Ensure compliance with company policies, procedures, and legal regulations
  • Maintain a safe and clean store environment, following health and safety guidelines
  • Stay updated on industry trends, product knowledge, and technological advancements.

Education

St Clair College
North York, ON

from International Business management ( logistics
05.2023

IEC University
Himachal Pardesh

Bachelor of Arts from Arts And Sciences
06.2020

Skills

  • Retail Sales
  • Load & Unload
  • POS
  • Manufacturing
  • Warehouse Experience
  • Freight Experience
  • Cash Handling
  • Forklift
  • Shipping & Receiving
  • Merchandising
  • Order Picking
  • Cleaning Experience
  • Host/Hostess
  • Packaging
  • Sales
  • Cashiering
  • Organizational Skills
  • Heavy Lifting
  • Microsoft Office
  • Upselling
  • English
  • Computer Operation
  • Microsoft Powerpoint
  • Hospitality
  • Presentation skills
  • Store Management Experience
  • Leadership
  • Team Management
  • Maintenance
  • Loss Prevention
  • Materials Handling
  • Sales management (3 years)
  • B2B sales (3 years)
  • B2B (3 years)
  • Personnel management (3 years)
  • Supervising experience (4 years)
  • Food handling (1 year)
  • Business Development
  • Recruiting
  • Retail Management
  • Food and beverage
  • Certifications and Licenses
  • Forklift Licence
  • Project Management
  • Staff Training
  • Financial Forecasting
  • Environmental Policy
  • Business Administration
  • Quality Standards
  • Customer Service
  • Business Management Principles
  • Staff Supervision
  • Customer Relationship Management
  • Sales Strategies
  • Business Planning

Certification

January 2022 to December 2023 Counter balance&Reach

CPR Certification January 2022 to Present

Class G License July 2022 to January 2027

Timeline

Material Handler/Forklift Operator

Trenton Cold Storage
09.2023 - Current

Production Operator

Hanon Systems
07.2023 - 08.2023

Assistant Manager

Rabba Fine Foods
06.2021 - 07.2022

Forklift Operator

Beacon Transport
01.2021 - 05.2021

General Manager

Sachdeva Laptop And Mobile House
08.2017 - 11.2021

St Clair College

from International Business management ( logistics

IEC University

Bachelor of Arts from Arts And Sciences

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Manav SachdevaAssistant Manager