Summary
Work History
Education
Skills
Languages
Timeline
Generic

Manav Patel

Kitchener,ON

Summary

Proven Customer Service Representative with a track record of enhancing customer satisfaction at Big Bazaar. Excelled in resolving high-stress situations with professionalism, leveraging exceptional problem-solving and active listening skills. Skilled in data entry and store maintenance, significantly improving operational efficiency. Demonstrates a unique blend of critical thinking and money handling abilities, driving positive outcomes.

Work History

Customer Service Representative

Big Bazaar
08.2023 - 01.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelor of Science - Health Sciences

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Money handling abilities
  • Store maintenance

Languages

English
Professional Working
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Big Bazaar
08.2023 - 01.2024

Bachelor of Science - Health Sciences

Conestoga College Institute of Technology And Advanced Learning
Manav Patel