Manav PATEL
Calgary,AB
Summary
Reliable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high levels of customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Croma
06.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelled items, and arrange them according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Representative
Vodafone Idea
06.2019 - 07.2020
- Worked with customers with utmost patience and honesty
- Handled cash, credit, and check transactions with customers
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Education
MASTERS - Civil Engineering
UNIVERSITY OF CALGARY
Calgary, AB07.2025
Bachelors - Civil Engineering
Gujarat Technological University
Ahemdabad, India06.2022
Skills
- Exceptional communication skills
- Time management,
- Diligent worker
- Employee relationships
- Flexible and dependable
- Customer Needs Assessment
- Sense of Commitment
- Store Opening and Closing
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Croma
06.2020 - 07.2021
Customer Service Representative
Vodafone Idea
06.2019 - 07.2020
MASTERS - Civil Engineering
UNIVERSITY OF CALGARY
Bachelors - Civil Engineering
Gujarat Technological University
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