Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manav Manav

Welland,ON

Summary

Responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE REPRESENTATIVE

Subway
Welland, Ontario
05.2019 - Current
  • Greeted customers and provided product knowledge.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Operated cash registers to process payments from customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

CUSTOMER SERVICE REPRESENTATIVE

Meridian Credit Union
Niagara Falls, Ontario
07.2022 - 03.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.

CUSTOMER SERVICE REPRESENTATIVE

McDonald's
Etobicoke, Ontario
05.2019 - 11.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Diploma - Business General

Northern College of Applied Arts And Technology
Toronto, ON
08-2021

Skills

  • Report Generation
  • Information Security
  • Complaint resolution
  • Product Knowledge
  • Consultative Sales
  • Paperwork Processing

Certification

  • CPR

Languages

English
Professional
Hindi
Professional
Punjabi
Professional
Urdu
Professional

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Meridian Credit Union
07.2022 - 03.2024

CUSTOMER SERVICE REPRESENTATIVE

Subway
05.2019 - Current

CUSTOMER SERVICE REPRESENTATIVE

McDonald's
05.2019 - 11.2020

Diploma - Business General

Northern College of Applied Arts And Technology
Manav Manav