Manav Arora

• During my stint with Eastern Cargo Carriers, based on my areas of interest and strengths, they entrusted me with a challenging profile to showcase my passion and must-do attitude, which they had devised in partnership with Wings On Board, who are their associates in the European sector.

My focused responsibilities included:
• Pricing: Quick solutions are provided with a 15-minute turnaround for quotations, factoring in end-to-end costs such as travel, accommodation, OBC fees, and pickup/delivery fees.
• Coordination: Shipments are tracked meticulously, with live updates provided from pickup to delivery, ensuring clients are informed at every milestone.
• Regulatory Compliance: A strong emphasis is placed on adhering to country-specific rules and regulations for various product categories, including dangerous goods.
• Courier Management: Professional couriers are selected and coordinated with, leveraging their transportation and customs expertise to ensure smooth operations.

• Customized Solutions: Tailored services for various industries, including aerospace, automotive, luxury brands, high-value products, and medical/pharma, including temperature-controlled shipments.

As an On-Board Courier working for my company on an emergency basis, I executed time-sensitive live shipments, enhancing my logistics expertise and understanding of the courier's perspective. This experience sharpened my ability to meet strict deadlines and optimize delivery timelines while improving coordination and communication in high-pressure situations.

Easter Cargo Carriers specialize in international freight forwarding, managing import and export shipments by air and sea, and offering comprehensive warehousing solutions. Our extensive global network ensures timely and compliant handling of shipments, meeting strict adherence to timeline provisions.

Sales role:

• Managed the complete sales cycle, including lead generation and business development.
• Engaged with potential customers to understand their needs and assess their potential.
• Qualified leads and evaluated opportunities to ensure alignment with sales objectives.
• Presented products and services effectively while addressing customer objections and discussing timelines.
• Coordinated on serviceability and managed the overall sales process to ensure customer satisfaction. Close the sale and sign off
• Update the internal stake holders and conduct kick-off sales sessions.
• Prepare for documentation and turn around time for serviceability
• Deep selling to same customers by getting repeat orders and ensuring customer satisfaction.
• Targeting new customer and market penetration was a very key task followed by rigorous field sales activity.