Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MANASVI SHAH

Chino

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Walmart DC
Chino
03.2024 - 07.2025
  • Collaborated with supervisors to streamline packing processes for timely shipments.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Communicated effectively with team members on matters related to work assignments.
  • Ensured accurate labeling of products for shipment preparation.

Sales Associate

The UPS Store Inc.
Paso Robles
11.2023 - 01.2024
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed strong rapport with customers and created positive impression of business.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.

Retail Sales Associate

Primark
London
10.2022 - 10.2023
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Science - Kinesiology, Health And Wellness- Physical Therapy

Norco College
Norco, CA
09-2027

Skills

  • Customer-focused
  • Retail dynamics
  • Customer service standards
  • Product recommendations
  • Sales
  • Strong Communication
  • Interpersonal Skills
  • Engaging with Diverse Customers
  • Multi-tasking
  • Retail Merchandising
  • Cash Handling

Languages

English, Native/ Bilingual

Timeline

Warehouse Associate

Walmart DC
03.2024 - 07.2025

Sales Associate

The UPS Store Inc.
11.2023 - 01.2024

Retail Sales Associate

Primark
10.2022 - 10.2023

Bachelor of Science - Kinesiology, Health And Wellness- Physical Therapy

Norco College

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MANASVI SHAH