Manas Bhatt
Inventory Control And Guest Services
Kitchener,Ontario
Summary
Results-Driven and Detail Oriented Inventory Control Specialist with 3+ years of experience and a proven track record in managing service operations and enhancing customer satisfaction. Skilled in streamlining processes and resolving customer issues promptly. Proficient communicator with a talent for problem-solving, ensuring efficient and effective resolution of challenges. Dedicated to delivering exceptional service and exceeding expectations in inventory management.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Inventory Control and Guest Services Specialist
ONroute
07.2022 - Current
- Maintained an accurate inventory of products through daily stock checks and real-time tracking, supporting efficient stock replenishment and loss prevention.
- Coordinated the receiving and stocking of inbound shipments, and ensured safe storage and optimal space utilization.
- Conducted internal inventory audits to reconcile physical stock with system records, resolving discrepancies proactively.
- Collaborated with cross-functional team members to allocate resources and materials effectively during high-demand periods.
- Utilized POS and back-end inventory management systems to document transactions, stock movements, and shrinkage reports.
- Prepared daily and weekly inventory reports for management, supporting data-driven decision-making.
- Ensured compliance with health and safety protocols in a fast-paced, high-traffic environment.
- Participated in store layout reorganization to improve product visibility and logistics flow.
- Self-motivated, with a strong sense of personal responsibility.
- Streamlined service processes for increased efficiency and improved customer experiences.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
Industrial Engineering Student Intern
Conestoga College
01.2025 - 04.2025
- Conducted motion and time studies to optimize production processes for paper airplane manufacturing.
- Conducted capacity planning studies to ensure sufficient resources were available for ongoing projects and future growth opportunities.
- Prepared detailed reports on process improvements, and presented findings to the team.
- Developed standard operating procedures for various production tasks, ensuring consistent performance across all shifts.
Education
Advanced Diploma - Supply Chain and Operations Management
Conestoga College
Kitchener, ON 01.2022 - 04.2025
High School Diploma - Business & Commerce
Shreyas Foundation
06.2019 - 04.2021
Skills
Inventory control
Material planning
Supply Chain Analysis
Data Visualization
Proficient in SAP
Microsoft Excel (Advanced)
Understanding of legal, regulatory, and industry standards
Lean Manufacturing
Six Sigma methodology
Demand Forecasting
Workflow management
Cross-selling
Retail transaction management
Stakeholder management
Root cause analysis
Data-driven strategy development
Projects And Achievements
- Capstone Project: Led a real-world supply chain optimization project, streamlining raw material procurement to finished goods delivery using Lean, Industrial Engineering, and Supply Chain Management principles.
- Logistics Imports Project: Designed a cost-effective import route from Vietnam to Canada, including customs clearance documentation.
- PyeongChang Winter Olympics Analysis: Conducted an in-depth supply chain study focusing on logistical efficiency and stakeholder satisfaction.
- Academic Research: Developed a risk mitigation strategy that improved profitability and operational efficiency in a simulated business environment.
Certifications And Technical Skills
- Planned: Lean Six Sigma Yellow Belt (2025)
- Microsoft Excel (Advanced) - Pivot Tables, VLOOKUP, Data Analysis
- Strategic Procurement, RFQ, Detailed Compliance and Regulations.
- SAP ERP Basics - Procurement & Logistics Module
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced inventory carrying costs by completing product flow analysis with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
Six Sigma Foundations
Timeline
Six Sigma Foundations
05-2025
Advanced Microsoft Excel
04-2025
Industrial Engineering Student Intern
Conestoga College
01.2025 - 04.2025
Inventory Control and Guest Services Specialist
ONroute
07.2022 - Current
Advanced Diploma - Supply Chain and Operations Management
Conestoga College
01.2022 - 04.2025
High School Diploma - Business & Commerce
Shreyas Foundation
06.2019 - 04.2021