Senior IT Delivery, Project, and Program Management professional with 18+ years of experience leading complex technology initiatives across the banking and financial services industry. Proven track record of managing multi-project delivery portfolios, programs, releases, budgets exceeding $2M annually, risks, dependencies, and globally distributed teams. Recognized for effective executive stakeholder management, delivery governance, Agile and Hybrid delivery, financial management, recovery leadership, and building high-performing teams that deliver predictable, high-quality outcomes.
Work History
Senior Project / Release Manager
4 Years 1 Month
CGI Canada | 06.2022 - Current
Drove delivery of 5 major releases annually through integrated planning, dependency management, governance, risk management, and executive decision-making, ensuring alignment with business objectives and delivery commitments.
Established and maintained enterprise project and release governance frameworks, integrated schedules, approval processes, and delivery controls supporting large-scale Hybrid Agile/Scrum execution.
Led release planning and readiness activities across project timelines and stakeholder commitments, facilitating executive decision forums and go/no-go approvals while balancing business priorities, delivery speed, quality, regulatory controls, and operational risk.
Coordinated cross-functional business, technology, product, operations, and delivery teams to resolve dependencies, streamline deployment processes, strengthen collaboration, and improve release predictability.
Championed continuous improvement across delivery processes, tools, reporting, communication, and governance practices, enhancing operational effectiveness, stakeholder visibility, and delivery outcomes.
Led end-to-end project delivery across diverse client environments, quickly adapting to business processes, financial systems, governance models, and delivery standards to ensure predictable execution and successful outcomes.
Prepared consolidated program status reports for senior leadership, providing actionable visibility into progress, resource utilization, risks, issues, dependencies, and performance trends to support informed decision-making.
Analyzed weekly and monthly multi-project reporting to identify delivery gaps, emerging trends, and risks, driving timely corrective actions that minimized delivery risks and enhanced management visibility.
Applied Scrum practices and delivery leadership to remove impediments, improve cross-functional collaboration, and strengthen team effectiveness and delivery performance.
Senior Scrum Master / Agile Coach
4 Years 1 Month
Cognizant Technology Solutions India | 02.2015 - 03.2019
Recognized as Best Scrum Coach at Cognizant for driving Agile adoption and strengthening team delivery practices.
Coached Agile teams, Product Owners, and stakeholders on Scrum practices, backlog refinement, dependency management, and collaborative decision-making, improving delivery alignment and outcomes.
Facilitated Scrum ceremonies and leveraged Agile metrics, including velocity, burn-down, and cycle time, to improve transparency, identify trends, and support data-driven delivery decisions.
Removed impediments and mentored team members, fostering a culture of accountability, collaboration, and continuous improvement that strengthened team effectiveness and delivery predictability.
Senior Developer / Project Lead
5 Years
Cognizant Technology Solutions India | 02.2010 - 02.2015
Led development teams of 12+ professionals and successfully delivered 8+ AVM projects, ensuring on-time delivery, quality, and customer satisfaction.
Designed and built a configurable ASP.NET and SQL Server web tool that reduced testing and overall effort from 2 days to 15 minutes; recognized by leadership and HR.
Improved .NET and SQL Server performance, reducing E-letter generation time for 100,000 associates from 48 hours to 20 minutes; recognized by the CIO.
Partnered with business and technical SMEs to gather requirements and validate data, ensuring deliverables aligned with business expectations.
Software Developer
9 Months
Rising Solutions | 04.2009 - 01.2010
Gathered and analyzed requirements, developed application screens and business layers, and managed SQL Server database objects and Crystal Reports to enhance application functionality.
Supported design, development, testing, and implementation of .NET-based applications, contributing to project success and timely delivery.
Collaborated with cross-functional teams to define project requirements and deliver innovative software solutions.
.NET Developer
1 Year 4 Months
Pioneer Homes | 12.2007 - 04.2009
Developed applications using C# and ASP.NET; gathered requirements and implemented UI and application-layer features to enhance user experience.
Utilized SQL Server stored procedures, views, triggers, and cursors to streamline data retrieval and reporting processes; designed screens and conducted manual testing.
Developed and maintained web applications using ASP.NET and C# to enhance user experience.
Collaborated with cross-functional teams to gather requirements and improve software functionality.
Integrated third-party APIs to streamline data exchange and improve application performance.
Developed application features using .NET and SQL Server, focusing on stored procedures, views, triggers, cursors, and application-layer screen design to enhance functionality.
Earned recognition from senior leadership for quick adaptation and significant contributions to project delivery.
Assisted in project planning and execution, ensuring adherence to timelines and deliverables.
Collaborated with cross-functional teams to gather requirements and streamline processes.
Supported documentation efforts for project specifications, design, and deployment phases.
Education
Bachelor of Engineering (B.E.) - Computer Science & Engineering
Gopal Krishna College of Engineering & Technology | India | 01-2006
Higher Secondary (12th Grade) - Science
SKCG College | India | 01-2002
Secondary School (10th Grade) - High School
Railway Settlement High School | India | 01-2000
Skills
Enterprise Project Management
Release governance
IT program management
Agile delivery methods
Risk
Issue & Dependency Management
PMO & Delivery Governance
Process optimization
Global Cross-Functional Leadership
Team leadership
Stakeholder management
Team coaching
Financial Project Management
Accomplishments
Enterprise Delivery Leadership: Currently oversee 5+ project managers and 100+ global team members across 7–8 concurrent high-complexity initiatives.
Release Excellence: Lead delivery of 5 major releases annually through structured governance, readiness reviews, and executive go/no-go decision-making.
Technology Performance: Reduced processing time for 100,000 associates from 48 hours to 20 minutes through .NET and SQL Server performance improvements.
Automation & Efficiency: Reduced testing and overall effort from 2 days to 15 minutes by designing and implementing a configurable web tool.
Agile Leadership: Recognized as Best Scrum Coach at Cognizant for driving Agile adoption and strengthening team delivery practices.
Certification
Project Management Professional (PMP)
Certified ScrumMaster (CSM)
Bullet Proof Manager
Certified Scrum Master – Cognizant
Microsoft Certified Professional (MCP) – ASP.NET Developer 3.5
Microsoft SQL Server 2008 Performance Tuning – Certified Workshop
Timeline
Senior Project / Release Manager
CGI Canada
06.2022 - CurrentRead More
Project Manager
Cognizant Technology Solutions Canada
03.2019 - 06.2022Read More
Senior Scrum Master / Agile Coach
Cognizant Technology Solutions India
02.2015 - 03.2019Read More
Senior Developer / Project Lead
Cognizant Technology Solutions India
02.2010 - 02.2015Read More
Software Developer
Rising Solutions
04.2009 - 01.2010Read More
.NET Developer
Pioneer Homes
12.2007 - 04.2009Read More
.NET Project Trainee
Satyam Computer Services Limited
09.2006 - 04.2007Read More
SKCG College
Higher Secondary (12th Grade) from Science
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Gopal Krishna College of Engineering & Technology
Bachelor of Engineering (B.E.) from Computer Science & Engineering