With over one year of customer service expertise and a warm, smiling demeanor, I bring a genuine passion for enhancing passenger experiences to VIA Rail Canada. Proficient in ticketing systems and well-versed in VIA Rail's offerings, I excel in addressing inquiries, resolving issues, and ensuring passengers receive the highest level of service. My ability to collaborate seamlessly with fellow team members, adapt to fast-paced environments, and prioritize passenger safety make me a valuable addition to the VIA Rail Canada team.