Manan Thakkar
Halifax,NS
Summary
Outgoing Wireless Sales Associate offering [Number] years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
1
1
year of professional experience
Work History
Wireless Sales Representative
Rogers Communications
08.2023 - 03.2024
- Upsold customers by recommending accessories and promotions to increase revenue.
- Conducted regular device demonstrations to educate customers on features and benefits, driving interest in new products.
- Handled returns, exchanges, and warranty claims with professionalism and ease, minimizing potential dissatisfaction.
- Increased customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Provided exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring overall satisfaction.
Customer Service Representtive
Atlantic Superstore
01.2023 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative/Customer Service Rep /Retail Cashier
Circle K
01.2023 - 04.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Rep /Retail Cashier
Old Navy, Gap
09.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Master of Science - Computer Information Systems
Dalhousie University
Halifax, NS05.2024
Skills
- Goal-Oriented
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Wireless Sales Representative
Rogers Communications
08.2023 - 03.2024
Customer Service Representtive
Atlantic Superstore
01.2023 - 03.2024
Customer Service Representative/Customer Service Rep /Retail Cashier
Circle K
01.2023 - 04.2023
Customer Service Rep /Retail Cashier
Old Navy, Gap
09.2022 - 01.2023
Master of Science - Computer Information Systems
Dalhousie University
Similar Profiles
Rutika TawdeRutika Tawde
Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)Manager - Business Controls at Rogers Communications Inc. (Rogers Bank)
SAHILPREET KAURSAHILPREET KAUR
Supervisor at Today's Shopping Choice (Rogers Communications)Supervisor at Today's Shopping Choice (Rogers Communications)
Syed RizviSyed Rizvi
Sales Representative at Rogers CommunicationsSales Representative at Rogers Communications
Kimberley CousinsKimberley Cousins
Assistant Project Manager at Rogers CommunicationsAssistant Project Manager at Rogers Communications
Arian LoshiArian Loshi
Patron Safety Member at Legendary HospitalityPatron Safety Member at Legendary Hospitality