Manan Chauhan
St. Stephen,NB
Summary
Experienced server bartender known for exceptional customer service in high-volume settings. Expert in crafting cocktails with creativity and precision. Skilled multitasker dedicated to guest satisfaction. Seeking opportunity to contribute to a dynamic team.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in management role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
10.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Lead Server/Bartender
Algonquin Resort
10.2024 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Shift Supervisor
Symposium Cafe- Keswick
10.2023 - 01.2024
- Greet and seat guests, providing menus and taking drink orders promptly upon arrival
- Present menu items, make recommendations, and answer questions about menu items and specials
- Take food orders accurately and efficiently, ensuring special requests and dietary restrictions are communicated to the kitchen
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Lead Server/Bartender
JW Marriott The Rosseau Muskoka
05.2022 - 10.2024
- Serve food and beverages to guests during events
- Maintain cleanliness and organization of banquet spaces
- Provide exceptional customer service to ensure guest satisfaction
Server/Bartender
Deerhurst Resort
09.2021 - 03.2022
- Set up banquet halls according to event specifications, including arranging tables, chairs, linens, and decorations
- Serve food and beverages to guests during events, following proper serving etiquette and protocols
- Ensure prompt and efficient service by coordinating with kitchen staff and other servers
- Respond to guest inquiries and requests promptly and courteously
Customer Representative
Circle K
01.2022 - 05.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
Kitchen Helper
Dosahouse
08.2022 - 12.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Restaurant Manager
Lifes a Slice Pizza
09.2022 - 03.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
DIPLOMA - HOSPITALITY
GEORGIAN COLLEGE
01.2023
JUNIOR COLLEGE -
SATHAYE COLLEGE
01.2020
Skills
- Customer Service
- POS systems
- Team work
- Attention to detail
- Teamwork and collaboration
- Time management
- Training and mentoring
- Staff management
Certification
- ServSafe Alcohol - National Restaurant Association.
- CPR/AED Certification
- Food handlers Certificate
Timeline
Crew Member
McDonald's Restaurant
10.2024 - Current
Lead Server/Bartender
Algonquin Resort
10.2024 - Current
Shift Supervisor
Symposium Cafe- Keswick
10.2023 - 01.2024
Restaurant Manager
Lifes a Slice Pizza
09.2022 - 03.2024
Kitchen Helper
Dosahouse
08.2022 - 12.2022
Lead Server/Bartender
JW Marriott The Rosseau Muskoka
05.2022 - 10.2024
Customer Representative
Circle K
01.2022 - 05.2022
Server/Bartender
Deerhurst Resort
09.2021 - 03.2022
JUNIOR COLLEGE -
SATHAYE COLLEGE
DIPLOMA - HOSPITALITY
GEORGIAN COLLEGE
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