Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Manali Shrivastava

Milpitas

Summary

Results-oriented leader with proven success in directing complex, cross-functional programs and projects within large organizations. Skilled at navigating challenging situations, influencing stakeholders, and delivering innovative solutions that drive business growth. Strong track record in technical program management, data analysis, process optimization, and strategic planning. Adept at building relationships and collaborating with cross-functional teams to achieve common goals. Focused on technical management and strategic planning. Proven ability to analyze data, optimize processes, and foster collaboration to enhance stakeholder satisfaction. Recognized for strong leadership and stakeholder management skills, with a history of delivering successful project outcomes in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Reliability Portfolio Lead - Senior TPM

Google
03.2024 - Current
  • Spearheaded the reliability portfolio strategy and led program teams to achieve business, operational, and technical improvements.
  • Steered portfolio to deliver business value, measured by impact on company OKRs, ecosystem health, organizational performance, and resourcing.
  • Adapted portfolio strategy to navigate complex and changing organizational circumstances.
  • Championed the program management function, securing executive buy-in and resources.
  • Delivered flawless execution, managing customer expectations and aligning centralized frameworks.
  • Recognized as an expert in the domains within my program portfolio.

Strategic Planning & Operations Lead

Google
01.2023 - Current
  • Led strategic planning framework across a broader organization for a complex program portfolio, including direct influence over resourcing decisions and planning cadence
  • Actively shaped the direction and content of the strategic plan.
  • Led product area-wide, cross-functional projects by structuring and executing analyses to develop recommendations; presented findings to senior management
  • Drove annual planning cycles for domain effort investment and multi-year strategic planning
  • Established and oversaw a solid business cadence, including regular business reviews with executive stakeholders, annual strategic planning, conflict management, and organizational communications, while identifying efficiency opportunities and providing support
  • Led and incubated critical projects based on emergent business needs, scaling from strategy development to managing the execution of organizational and people priorities. Communicated findings to leadership and the broader organization, and drove execution and implementation plans
  • Ensured assigned Planning activities were delivered on time and with high quality, while improving planner experience, process speed, and efficiency and generating data-driven reporting insights
  • Contributed to the cadence of running the business, drove planning across prioritized initiatives, defined and tracked key product and business success metrics/KPIs, and supported monthly and quarterly business reviews with product and executive teams
  • Provided data-driven strategic recommendations to leadership based on analysis, experience, technical acumen, and judgment. Leveraged data expertise and product knowledge to identify and pursue growth opportunities in partnership with function leaders

Process & Tooling Rollout SME for GCP & Infr

Google
09.2022 - 03.2024
  • Designed, implemented, and led successful adoption and rollout strategies for multiple business optimization tools across Cloud teams.
  • Led initiatives to identify and define organizational challenges and opportunities, while developing teams, tools, and methods to significantly enhance operational effectiveness.
  • Established operational processes and tooling, collaborating effectively with senior executives to drive organizational efficiency.

Incident Management Infra Adoption Lead for GCP

Google
10.2020 - 06.2023
  • Served as the subject matter expert (SME) for the product team, creating a reliable mechanism for capturing structured trailing reliability data for GCP.
  • Defined and implemented a robust process, enabling SRE teams across GCP to adopt an effective fundamental incident response framework.
  • Generated actionable decision-making by executives and feedback that informed the development of a strong incident management product for managing outages and responses at Google.
  • Collaborated effectively with VPs, Directors, UTLs, TLs, and PMs to prioritize and expedite the resolution of tooling and process blockers.
  • Drove culturally and procedurally complex changes to the Postmortem process and PMAIs actionable time through process and tooling enhancements.

Operational Health TPM Lead for Cloud Storage SRE

Google
07.2019 - 03.2023
  • In partnership with SRE and Dev leads defined and executed a comprehensive program portfolio for Cloud Storage SRE, identifying and driving multi-quarter roadmaps for both short-term and long-term investments in operational excellence.
  • Spearheaded key programs focused on overall service reliability and availability, targeting both on-duty on-call health and postmortem analytics.
  • Partnered with SRE Engineers to drive effective presentations, clear prioritization, and impactful decision-making to enhance organizational impact and scalability.
  • Implemented processes and robust metrics to analyze SRE workload and optimize resource load balance.
  • Maintained alignment between SREs, Devs, and current business priorities through continuous operations reviews.
  • Developed a mechanism for tracking and measuring program performance to facilitate successful execution, continuous improvement, and quantifiable results.
  • Established and upheld strong program governance, promoting operational excellence and continuous improvement.

Platform Quality and Reliability Program Manager

Intel
10.2012 - 07.2019
  • Perform entire scheduling of the project life cycle.
  • Prepare and get approvals from higher management on Platform Qualification Plans and Feature Reviews.
  • Work with cross functional teams across product management, engineering, validation and customer enabling to deliver the product on time as per communicated to customers.
  • Support the overall success of the Platform program over the Platform Product Life Cycle (PPLC), including the planning, qualification, and product manufacturing ramp phases.
  • Performing root-cause understanding of issues found during platform qualification and also working with other functional teams such as Validation, Application Engineering, and Manufacturing in order to drive fixes.
  • Execute continuous improvements in the platforms development processes through formal management reviews and driving enhancements to platform readiness and support processes, including postmortems, customer escape analysis and periodic indicators and report outs.
  • Communicating risks across multiple product (HW and SW) teams as well as platform partners, such as project management, validation, and customer engagement teams. Conversely, help assess ingredient impact to platform risks.
  • Engagement with customer/OEM built system test strategy setup, testing, root cause analysis, debug and providing solutions and recommendations with training sessions.
  • Proficient in completing data analysis and generating indicators for the program team to communicate risks time to time.

Application Engineer/Senior Product Support Engineer

Schneider Electric
06.2011 - 10.2012
  • Troubleshoot, investigate, and resolve standard technical problems.
  • Provides product and solutions application support and training on products for customers.
  • Exercises judgments within generally defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results Works with engineers, designers and technicians to effectively develop recommendations to resolve problems.
  • Escalate issues to Product Development, Product Management, and/or Operations teams and manage issue resolution.
  • Build internal support-related tools and documentation. Participate in requirements, design, and roll out of new products and services.

Assistant System Engineer

TCS
09.2008 - 07.2009
  • Analyzed business requirement and created technical design documents.
  • Developed functionalities and modules for the project of NEXGEN Pharmacy, supporting the application used in RITE AID.
  • Performed Debugging and solved major discrepancies in the developed functionalities.
  • Designed and implemented Reports and Function Modules.
  • Performed code reviews to enhance customer satisfaction by reducing bugs and checking standards compliance.
  • Prepared test scripts for checking the robustness and correctness of the objects being developed.

Education

Master of Science - Electrical Engineering

University of Southern California
Los Angeles, CA
05-2011

Bachelors of Engineering - Instrumentation And Control

Cummins College of Engineering
Pune, India
06-2008

Skills

  • Cross-functional project oversight
  • Long-term strategy development and planning
  • Leadership, influence & strong stakeholder management
  • Customer centric approach
  • Data analysis ,problem-solving & navigating through ambiguity
  • Analytical thinking & critical thinking
  • Process improvement and optimization
  • Problem resolution and strong Risk management
  • Relationship building ,collaboration & strong communication

Interests

  • Dance Fitness Instructor and wellness coach

Timeline

Reliability Portfolio Lead - Senior TPM

Google
03.2024 - Current

Strategic Planning & Operations Lead

Google
01.2023 - Current

Process & Tooling Rollout SME for GCP & Infr

Google
09.2022 - 03.2024

Incident Management Infra Adoption Lead for GCP

Google
10.2020 - 06.2023

Operational Health TPM Lead for Cloud Storage SRE

Google
07.2019 - 03.2023

Platform Quality and Reliability Program Manager

Intel
10.2012 - 07.2019

Application Engineer/Senior Product Support Engineer

Schneider Electric
06.2011 - 10.2012

Assistant System Engineer

TCS
09.2008 - 07.2009

Master of Science - Electrical Engineering

University of Southern California

Bachelors of Engineering - Instrumentation And Control

Cummins College of Engineering
Manali Shrivastava