manal musa
Edmonton
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Medical office assistance
Riverview medical clinic
Edmonton
07.2023 - 09.2024
- Scheduled patient appointments and managed clinic calendar efficiently.
- Assisted with patient intake by collecting personal and medical information.
- Maintained organized patient records in electronic health record systems.
Daycare Worker
Kids R Us
Edmonton
05.2019 - 11.2019
- Supervised children's activities and ensured a safe learning environment.
- Developed and implemented engaging lesson plans for diverse age groups.
- Communicated effectively with parents about children's progress and daily activities.
Youth Worker
Family connections Inc
Edmonton
12.2014 - 02.2018
- Facilitated group activities to promote social skills and teamwork among youth.
- Developed individualized support plans tailored to each young person's needs.
- Collaborated with families to ensure consistent care and communication.
Banquet Food Server
Mc Night Hotel
Calgary
08.2008 - 06.2011
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests in a timely manner.
- Maintained cleanliness of service areas during events.
Education
Diploma - Business Administration
ABM College
Calgary , AB 10.2022 - 10.2023
Certification Of Completion - Microsoft Office
Norquest College
Edmonton 06.2022 - 10.2022
Level I - Child Development Assistant
Edmonton . AB
04.2012 - 04.2012
Counseling Assessment
Khartoum University
04.2007 - 09.2007
Mental Health
Khartoum University
10.2005 - 03.2006
Bachelor of Science - Counseling And Heath Psychology
Ahfad University For Women
Khartoum , Sudan 05.1997 - 01.2001
Skills
- Appointment scheduling
- Patient intake
- Electronic health records
- Medical terminology
Languages
Arabic
First Language
English
Advanced (C1)
C1
Accomplishments
. Honor in Business Administration
. Honor in Counseling and Health Psychology
Certificate
. Honor in Microsoft Office
Criminal Record clearance Certificate May 2025
. Brain Story Certificate May 2024
. CPI Nonviolent Crises Intervention June 2023
. First Aid and CPR/AED Level C June 2023
Timeline
Medical office assistance
Riverview medical clinic
07.2023 - 09.2024
Diploma - Business Administration
ABM College
10.2022 - 10.2023
Certification Of Completion - Microsoft Office
Norquest College
06.2022 - 10.2022
Daycare Worker
Kids R Us
05.2019 - 11.2019
Youth Worker
Family connections Inc
12.2014 - 02.2018
Level I - Child Development Assistant
Edmonton . AB
04.2012 - 04.2012
Banquet Food Server
Mc Night Hotel
08.2008 - 06.2011
Counseling Assessment
Khartoum University
04.2007 - 09.2007
Mental Health
Khartoum University
10.2005 - 03.2006
Bachelor of Science - Counseling And Heath Psychology
Ahfad University For Women
05.1997 - 01.2001