Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
References
Timeline
Generic

Manal Ali

Stoney Creek,,Canada

Summary

Strategic and people-focused Human Resources professional with 8+ years of experience in Workforce Planning, Process Improvement, Employee Relations, and Project Leadership within Healthcare, IT, and corporate environments. Proven success leading critical initiatives including COVID-19 HR response, organizational audits, and business transformation projects. Adept at cross-functional collaboration, data-driven decision-making, and building efficient HR systems to support organizational growth. Possess strong interpersonal skills coupled with proven ability to resolve conflicts and ensure workplace harmony. Committed to fostering positive work environment while ensuring compliance with labor laws and company standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Human Resources Consulting

Confidential
12.2022 - Current
  • Project based consulting for Regional-based experience (MENA) for primarily research initiatives
  • Focus Areas:
  • Crisis management and emergency preparedness within Healthcare
  • Technology SMEs management
  • Localization strategies within Workforce Planning, Training & Development
  • Intergovernmental health strategies and policies
  • Home HealthCare

Business Process Improvement Document Controller

MEEZA IT - Affiliate of Qatar Foundation
03.2022 - 07.2023
  • Maintained and managed vital business documents to ensure accessibility, control, and integrity through structured documentation processes
  • Identified process inefficiencies and conducted case studies to support operational improvements across departments
  • Served as liaison among departments to establish best practices and develop related documentation
  • Collaborated with internal/external audit teams, HR, IT, and departmental leadership to align on documentation and compliance
  • Applied HR expertise to support case management, policy development, and the MEEZA Academy initiative
  • Enforced record retention policies and improved data security and retrieval systems
  • Contributed to the development of clear policies, procedures, and process maps
  • Utilized Microsoft Office, SharePoint, and Oracle for documentation and reporting
  • Served on the Headquarters Facility Management Project Committee
  • Participated in organizational restructuring and succession planning with external consultants
  • Drafted key documentation for company IPO in collaboration with consulting firms
  • Acted as focal point and relationship manager for external partners including Qatar Foundation, Msheireb Properties, and vendors
  • Handled ad-hoc tasks and responsibilities as required

Workforce Planning Analyst

Hamad Medical Corporation
06.2017 - 02.2022
  • Held an operational and strategic HR role in a healthcare system with 33,000+ employees and over 10 facilities
  • Managed budgets through strategic business planning and day-to-day operations using Oracle HRS
  • Collaborated with stakeholders to assess service delivery across facilities and support optimal manpower planning
  • Designed workforce planning models and tools tailored to organizational needs
  • Coordinated with Business Intelligence, Finance, and Payroll teams to develop annual budget requests for ministerial approval, supported by activity data and business projections
  • Produced annual workforce reports and recommended FTE/headcount by department in partnership with clinical leads
  • Provided data insights on attrition, in-post staffing, budgets, dashboards, and recruitment trends
  • Led automation initiatives, transitioning manual HR processes and forms to digital platforms
  • Contributed to the creation of HR policies, guidelines, and process maps
  • Mentored and supported the training of HMC scholarship graduates
  • Fostered collaboration across HR functions to enhance service delivery
  • Centrally managed temporary staffing for national COVID-19 initiatives under HMC
  • Co-led payroll management for COVID-19 staff with Finance
  • Oversaw recruitment and redeployment (transfers, promotions) during the crisis
  • Acted as focal point for manpower requests and contract oversight
  • Addressed employee grievances in a high-pressure environment
  • Communicated critical updates to staff, stakeholders, and clinical leaders
  • Led policy and process development for COVID-19 HR response, including SLAs and workflow documentation
  • Coordinated the implementation of Oracle for COVID-19 staff timesheet tracking
  • Reported directly to the Executive Director of HR

Consultant

Michael Page Recruitment
12.2016 - 05.2017
  • Managed end-to-end recruitment for niche roles across various industries
  • Built and sustained client and candidate relationships
  • Exceeded KPIs in candidate placements, lead generation, and business development

Financial Consultant (CFP Candidate)

Investors Group
04.2015 - 08.2016
  • Full circle technical financial planning on (Investment, Tax, Estate, Risk Management, Cash Management, Retirement planning)
  • Client management

Education

Bachelor of Arts - Political Science

University of Waterloo
Ontario, Canada
01.2013

Skills

  • Workforce Planning & Talent Strategy
  • Talent Acquisition & Recruitment
  • Business Process Improvement &
    Optimization
  • Employee Relations & Conflict
    Resolution
  • Project Leadership & Change
    Management
  • Data Analysis & Reporting
  • Crisis Management & Emergency
    Response
  • HR Policy Development & Compliance
  • Cross-Functional Collaboration &
    Stakeholder Engagement
  • HR Systems & Implementation

Certification

  • Life License Qualification Program (LLQP), 2015
  • Investment Funds in Canada, 2015

Volunteer Experience

  • World Handball Championship
  • UANA Pan American Synchronized Swimming Championship
  • Rogers
  • United Way
  • Because I am A Girl - Plan Canada

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Human Resources Consulting

Confidential
12.2022 - Current

Business Process Improvement Document Controller

MEEZA IT - Affiliate of Qatar Foundation
03.2022 - 07.2023

Workforce Planning Analyst

Hamad Medical Corporation
06.2017 - 02.2022

Consultant

Michael Page Recruitment
12.2016 - 05.2017

Financial Consultant (CFP Candidate)

Investors Group
04.2015 - 08.2016

Bachelor of Arts - Political Science

University of Waterloo

Similar Profiles

CREATE PROFILE
Manal Ali