Mana Sato
Vancouver,BC
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at WORKTRIP Co., Ltd. Proven ability to enhance guest experiences and support team efficiency in fast-paced environments. Adept at multitasking and implementing process improvements, contributing to operational success and high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Server
WORKTRIP Co.,Ltd.
07.2023 - 06.2025
- Provided excellent customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest dining experience.
- Supported team members during peak hours to maintain service efficiency.
- Learned and applied food safety standards consistently throughout shifts.
- Adapted quickly to changing priorities in busy restaurant setting.
Salesperson
Toshin Juhan Co.,Ltd.
04.2022 - 01.2023
- Developed strong customer relationships through personalized service and product knowledge.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Developed and maintained strong relationships with clients to foster trust and repeat business.
Accounts Assistant
Pasona Inc.
09.2021 - 04.2022
- Assisted in preparing month-end financial reports, enhancing accuracy and compliance.
- Collaborated with team members to implement process improvements, enhancing operational workflows.
Ground Crew Supervisor
SAS Co.,Ltd.
04.2017 - 06.2021
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members, enhancing their skills and productivity.
- Oversaw workflow management, optimizing resource allocation for efficiency.
- Implemented process improvements, reducing operational delays and increasing output.
Education
Associate of Arts - International And Cultural Studies
Iwate Prefectural University, Morioka Junior College
Iwate, Japan03-2016
Skills
- Strong work ethic
- Exceptional customer service
- Positive guest interactions
- Team member support
- Multitasking Abilities
- High energy and stamina
- Excellent communication
VISA
WORK PERMIT
Valid until 2026/10/29
Languages
Japanese
Native or Bilingual
English
Limited Working
Korean
Limited Working
Timeline
Server
WORKTRIP Co.,Ltd.
07.2023 - 06.2025
Salesperson
Toshin Juhan Co.,Ltd.
04.2022 - 01.2023
Accounts Assistant
Pasona Inc.
09.2021 - 04.2022
Ground Crew Supervisor
SAS Co.,Ltd.
04.2017 - 06.2021
Associate of Arts - International And Cultural Studies
Iwate Prefectural University, Morioka Junior College