Mamta Thakur
Brampton,Canada
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front End Cashier
Walmart
, Canada
- Current
- Greet customers as they enter the store and provide a positive shopping experience
- Operate cash registers, scanners, and other equipment to process customer purchases
- Process customer payments using cash, credit cards, debit cards, gift cards, and checks
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Answer customer questions regarding products, prices, availability, product uses, and payment options
- Assist customers with returns, refunds, and exchanges of merchandise
- Bag items securely and accurately according to company procedures
- Maintain cleanliness of checkout areas and complete cleaning tasks as assigned
- Monitor and restock supplies such as paper bags, receipt books, pens, etc
- Follow all safety and security protocols to protect customers and associates
- Provide excellent customer service by being friendly, helpful, and courteous
- Adhere to all company policies and procedures
Team Lead
Manpower (Give and Go Co.)
01.2023 - 01.2024
- Assists new employees with first-day orientation, providing required PPE/uniforms
- Assists Manpower employees with payroll and missing hour inquiries and reports them directly to the onsite manager to resolve
- Register employees in the new security system with facial recognition
- Takes manual attendance for agency employees and reports any absences/issues
- Ensures production schedule is being followed at all times
- Responsible for documentation and administration reports
- Responsible for practicing and adhering to Food Safety, GMP's (Good Manufacturing Practices) and Health and Safety
Lecturer
GGDSD College
, India
01.2018 - 01.2021
- Developing and delivering creative lesson plans
- Checking and assessing students’ work
- Invigilating examinations
- Record Maintenance and assessments
- Verification of student enrolments, degrees, and data reports
- Provide transcripts
- Resolves students’ registration problems
- Attending and conducting Meetings
- General administrations
- Helps in the Admission process and Articulations
- Support in the Convocation Ceremonies in the College
- Attending and speaking at conferences and seminars
- Taught various subjects – Bookkeeping, Accountancy, Business Studies, Human Resource Management, Marketing Management, Advanced Accounting, Income Tax, GST, etc
Assistant Accountant
CA Neeraj Ohri
, India
01.2018 - 12.2018
- Data Entry
- Preparing accounts and tax returns
- Monitoring spending and budgets
- Ensuring the accuracy of financial documents
- Preparing and maintaining financial reports
- Effectively keeping records
Intern
HDFC Bank
Hoshiarpur, India
- Works as an intern at HDFC Bank
- Project Entitled – Retail Services in HDFC Bank.
Education
PG Diploma in Marketing Management and Professional Sales -
Lambton College
Toronto01.2023
Master of Business Administration -
Lovely Professional University
Jalandhar, Punjab, India01.2017
Master of Commerce -
Punjab University
Chandigarh, India01.2016
Bachelor of Commerce -
Punjab University
Chandigarh, India01.2014
Skills
- Cash handling
- Customer relationship
- Financial analysis
- Customer service
- Attention to Detail
- Risk Management
- Communication Skill
Certification
- Certification in Computer Application.
- Certification in Social-Media.
- Certification in Inbound Marketing.
- Certification in Content Marketing.
- Certification in Digital Marketing.
Accomplishmentsandrewards
- Receive several Certificates for being a paper presenter at various seminars at College/University.
- Receive Appreciation Award for Event Management.
- Receive an Appreciation Award on Women’s Day for being an efficient Women employee.
- Receive Awards for the cultural activities conducted at college.
Internship
Intern, HDFC Bank, Hoshiarpur, Punjab, India, Retail Services in HDFC Bank
Languages
English
Full Professional
References
References available upon request.
Timeline
Team Lead
Manpower (Give and Go Co.)
01.2023 - 01.2024
Lecturer
GGDSD College
01.2018 - 01.2021
Assistant Accountant
CA Neeraj Ohri
01.2018 - 12.2018
Front End Cashier
Walmart
- Current
Intern
HDFC Bank
PG Diploma in Marketing Management and Professional Sales -
Lambton College
Master of Business Administration -
Lovely Professional University
Master of Commerce -
Punjab University
Bachelor of Commerce -
Punjab University