Mamta Rani
Surrey
Summary
Dynamic sales professional with a proven track record at WhitehallAutoSales, excelling in negotiation and rapport-building. Enhanced customer satisfaction and loyalty through effective sales strategies and conflict resolution. Adept at fostering team collaboration and driving sales conversions, resulting in a significant increase in repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Salesperson
Car Deals Auto Sales
02.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Manager
Car Dealer Services
06.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Education
Bachelor Of Arts - Arts
Gurnanak Dev University
India, Nakodar 06.2006
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Friendly and enthusiastic
- Sales strategies
- Sales and marketing
- Team collaboration
- Sales conversion
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
-Salesperson license
Timeline
Car Salesperson
Car Deals Auto Sales
02.2024 - Current
Manager
Car Dealer Services
06.2023 - Current
-Salesperson license
Bachelor Of Arts - Arts
Gurnanak Dev University
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