Mamta Rai
Mississauga,Canada
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
CSL Silicones
03.2022 - Current
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Coordinated project status reports, collected weekly updates from team members about schedule and budget
- Maintained Project forecast and budget
- Gathered inputs from Sales, marketing , vendors, project team to develop project schedules and resource plans
- Identified and followed up at risk or past due tasks
- Worked with team members to make sure the project is on track
- Managed shipping and sales documents
- Coordinated project meetings, developed agendas, prepared action items
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Created job files for each project and maintained current data in each file.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Account Manager, Inside Sales
Spicers Canada
04.2019 - 03.2022
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Managed friendly and professional customer interactions.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Answered customers' questions regarding products, prices and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Marketing Executive
Zodhita Healthcare Pvt Limited
05.2011 - 01.2017
- Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
MBA - Marketing And Consumer Studies
IES College of Research And Management
Mumbai, IndiaB.Tech - Electronics & Telecom Engineering
SNDT University
Mumbai, IndiaCertificate in Business Analysis -
University of Toronto
Toronto, ONSkills
- Critical Thinking
- Business Acumen
- Multiple Priorities Management
- Proposal Development
- Assignment and Project Coordination
- Program Management
Certification
- Currently pursuing CAPM - Certified Associate in Project Management
Timeline
Project Manager
CSL Silicones
03.2022 - Current
Account Manager, Inside Sales
Spicers Canada
04.2019 - 03.2022
Marketing Executive
Zodhita Healthcare Pvt Limited
05.2011 - 01.2017
MBA - Marketing And Consumer Studies
IES College of Research And Management
B.Tech - Electronics & Telecom Engineering
SNDT University
Certificate in Business Analysis -
University of Toronto
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