Mamta Phaugat
Brampton,ON
Summary
Proven Store Assistant at Zara Inc., adept in customer engagement and cash handling accuracy, enhanced store efficiency and significantly improved customer satisfaction. Skilled in maintaining cleanliness and ensuring workplace safety, consistently delivering results beyond expectations. Demonstrates reliability and a knack for turning challenges into positive customer experiences.
Overview
3
3
years of professional experience
Work History
Store Team Member
H&M India
02.2023 - 02.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Store Assistant
Zara In.
03.2021 - 01.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Education
Project Management - Management
Flair College of Management And Technology
Brampton, ON04.2026
Bachelor of Arts - Art History
Fateh Chand College For Women
India04.2018
Skills
- Cleanliness and hygiene
- Workplace Safety
- Store maintenance
- Reliability and punctuality
- Cash Handling Accuracy
- Customer Engagement
Languages
English
Full Professional
Timeline
Store Team Member
H&M India
02.2023 - 02.2024
Store Assistant
Zara In.
03.2021 - 01.2023
Project Management - Management
Flair College of Management And Technology
Bachelor of Arts - Art History
Fateh Chand College For Women
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