Mamta Patel
Guelph,Canada
Summary
Highly ambitious multimedia sales consultant with over 20 years of experience in sales, marketing, and advertising. Proven track record of exceeding revenue targets and developing strong customer relationships in the advertising and digital media industries. Technologically adept with expertise in Salesforce CRM, online media management suites, and MS Office products. Result-driven professional with excellent problem-solving and negotiation skills, proficient in English, and known for a collaborative and competitive spirit. Knowledgeable Account Manager with a solid background in driving multimedia sales and fostering client relationships. Successfully contributed to revenue growth through creative sales strategies and client-centric solutions. Demonstrated expertise in digital marketing and strategic communication.
Overview
17
17
years of professional experience
Work History
Multimedia Sales Consultant
Grant Haven Media
05.2024 - Current
- Utilized consultative sales techniques to identify customer advertising needs and close sales contracts
- Built strong relationships with advertisers and negotiated pricing within established guidelines
- Developed sales leads and discovered new business opportunities through prospecting and cold calling
- Sold traditional advertising across various community publications, digital media platforms, and flyers
Multimedia Sales Account Manager
Metroland Media Group
06.2017 - 09.2023
- Applied consultative sales techniques to identify and meet customers' advertising needs
- Created and presented customized media and advertising packages to prospective clients
- Developed strong client relationships and negotiated contract terms
- Sold non-traditional advertising across niche publications, commercial publications, digital platforms, and direct mail formats
Customer Service Representative
Sykes Enterprises
10.2016 - 06.2017
- Provided excellent customer service for a telecommunications company, managing inquiries and resolving billing issues
- Handled customer care and sales with a focus on detailed problem-solving and customer satisfaction
Customer Service Representative (Part-time)
Century Travels Services
07.2016 - 02.2017
- Delivered exceptional customer service by managing phone inquiries and requests
- Executed follow-up tasks and ensured prompt resolution of customer needs
Accounts Manager, B2B Acquisition Specialist
Trader Corporation
04.2008 - 07.2016
- Maintained nationwide client relations through customer-focused follow-ups and insightful advertising solutions
- Consistently surpassed sales targets, achieving 110%-120% of goals by designing value-added advertising solutions
- Recognized for exceeding 232% of revenue targets in 2011
- Managed and tracked customer accounts using Salesforce CRM, effectively navigating contract terms and compliance
- Successfully won back lost accounts with strong negotiation skills and persuasive communication
- Awarded Best Acquisition Specialist trophy in 2012 and President's Club Winner for Acquisition Specialist in 2014
Education
Graduate - Science
Chauhan College of Science
Skills
- Sales and Marketing Strategy
- Customer Relationship Management (CRM)
- Business Development
- Consultative Sales
- Digital Media and Advertising
- Salesforce CRM
- MS Office Suite (Excel, Word)
- Excellent Communication and Negotiation Skills
- Problem Solving and Customer Service
- Customer relationship building
- Online sales techniques
- Email marketing campaigns
Certificationsandawards
- Best Acquisition Specialist Trophy, 2012
- President's Club Winner for Acquisition Specialist, 2014
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Professional Working
Trophy for Best Acquisition Specialist nation wide
Working at Trader Corporation
Awarded Best Acquisition Specialist trophy in 2012 and President's Club Winner for Acquisition Specialist in 2014.
Timeline
Multimedia Sales Consultant
Grant Haven Media
05.2024 - Current
Multimedia Sales Account Manager
Metroland Media Group
06.2017 - 09.2023
Customer Service Representative
Sykes Enterprises
10.2016 - 06.2017
Customer Service Representative (Part-time)
Century Travels Services
07.2016 - 02.2017
Accounts Manager, B2B Acquisition Specialist
Trader Corporation
04.2008 - 07.2016
Graduate - Science
Chauhan College of Science
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