MAMTA LALL
DWARKA,NEW DELHI
Summary
Detail-oriented cashier with proven skills in cash handling, customer transactions, and problem-solving. Committed to enhancing the shopping experience through effective communication and organizational skills. Detail-oriented cashier with extensive experience in customer transactions and cash handling. Proven ability to efficiently manage returns, ensuring customer satisfaction and adherence to store policies.
Overview
28
28
years of professional experience
Work History
Lumber Cashier
HOME DEPOT
Edmonton, Alberta
03.2018 - Current
- Assisted customers with product inquiries and store layout navigation.
- Processed customer transactions using retail point-of-sale system efficiently.
- Maintained accurate cash drawer and balanced at shift end.
- Handled returns and exchanges according to store policies effectively.
- Ensured cleanliness and organization of checkout areas for customer satisfaction.
- Operated forklifts when necessary to move large quantities of lumber around the warehouse facility.
- Processed returns and exchanges efficiently while adhering to company policies and procedures.
- Assisted many customers with purchases, operating cash registers, and credit card machines.
- Balanced cash drawers at the beginning and end of shifts to ensure proper accounting practices were followed.
- Performed opening and closing duties such as counting money in register drawers, restocking shelves, cleaning work areas.
- Assessed customer requirements for loading assistance and fulfilled large loads by calling in additional staff.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Followed company safety regulations to maintain safe work environment.
CASHIER
SHELL GAS STATION
Edmonton, Alberta
04.2018 - 06.2018
- Processed customer transactions efficiently and accurately at a busy gas station.
- Maintained cleanliness and organization of the cashier area and store front.
- Handled cash, credit, and debit transactions with attention to detail.
Call Center Representative
R.A.MALATEST
Edmonton, Alberta
01.2017 - 11.2017
- Managed customer inquiries through phone and email communication.
- Resolved customer complaints with empathy and effective problem-solving skills.
Deli Clerk
WALMART
Edmonton, Alberta
01.2016 - 06.2016
Front Desk Receptionist
BRITISH HIGH COMMISSION
CHANKYAPURI, NEW DEHI
02.1998 - 03.2013
- Greeted and assisted visitors, ensuring a welcoming atmosphere at the diplomatic office.
- Managed incoming calls, directing inquiries to appropriate departments and personnel.
- Maintained accurate records of visitor logs and appointment schedules daily.
- Collaborated with security personnel to ensure compliance with safety protocols for visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
Bachelor of Arts - Social Sciences
DELHI UNIVERSITY
NEW DELHI06-1990
Skills
- Customer transactions
- Cash handling
- Return processing
- Time management
- Problem solving
Timeline
CASHIER
SHELL GAS STATION
04.2018 - 06.2018
Lumber Cashier
HOME DEPOT
03.2018 - Current
Call Center Representative
R.A.MALATEST
01.2017 - 11.2017
Deli Clerk
WALMART
01.2016 - 06.2016
Front Desk Receptionist
BRITISH HIGH COMMISSION
02.1998 - 03.2013
Bachelor of Arts - Social Sciences
DELHI UNIVERSITY