MAMOU MUHIDIN MICHUZI
Ottawa,Canada
Summary
Dynamic customer engagement and design-focused professional with over 7 years of experience in client relations, retail operations, sales support, and interior décor consultation. Demonstrated ability to assess customer needs, recommend tailored décor and window treatment solutions, and deliver exceptional service in fast-paced retail and client-facing environments. Expertise in home fashion, visual merchandising, CRM systems, and cross-functional collaboration enhances the ability to drive sales while nurturing long-term client relationships. Committed to transforming living and workspaces into inspiring environments that reflect individual style and functionality.
Overview
10
10
years of professional experience
Work History
Administrative & Stakeholder Support
Tembo Solutions
08.2024 - Current
- Manage client accounts, providing tailored décor and space improvement recommendations.
- Coordinate communication between Canadian and East African teams to ensure on-time project delivery.
- Maintain accurate records, contracts, and compliance reports.
Founder & Executive Director
She Prospers Foundation
01.2023 - Current
- Delivered training to 150+ women entrepreneurs, enhancing product appeal and retail display skills.
- Increased donor and partner engagement by 40% through creative campaigns.
- Styled event spaces using branded colours and functional layouts for maximum visual impact.
Assistant to the Deputy Director, International Trade
Ministry of Foreign Affairs
01.2022 - 06.2024
- Coordinated high-profile trade events, ensuring seamless guest experiences.
- Managed project budgets, timelines, and evolving stakeholder requirements.
Co-Founder & Operations Manager
Adrenaline Fitness Gym
02.2016 - 01.2024
- Increased membership retention by 30% through personalized service and visual improvements.
- Designed gym layout, wall colours, and visual displays in line with brand identity.
Education
Bachelor of Arts - International Economics & Trade
Zhejiang University of Technology
01.2017
Skills
- Customer Relationship Management
- Interior Décor & Space Planning
- Retail Operations
- CRM Software (Salesforce, HubSpot, Zendesk)
- Problem-Solving
- Project Management
- Time management
- Attention to detail
- Teamwork and collaboration
Accomplishments
- Represented organizations at COP28 and Vienna Energy Forum.
- Recognized for creative problem-solving, meeting deadlines, and exceeding customer expectations.
Languages
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Fashion and style
- Interior Design
- Cooking
- Pilates
- Travelling
- Fundraising Events
- I have a passion for photography and editing photos
Timeline
Administrative & Stakeholder Support
Tembo Solutions
08.2024 - Current
Founder & Executive Director
She Prospers Foundation
01.2023 - Current
Assistant to the Deputy Director, International Trade
Ministry of Foreign Affairs
01.2022 - 06.2024
Co-Founder & Operations Manager
Adrenaline Fitness Gym
02.2016 - 01.2024
Bachelor of Arts - International Economics & Trade
Zhejiang University of Technology
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