Mamie Kanu
North York,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Package Handler
Amazon
01.2019 - 02.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Cashier
Kitchen Stuff Plus
11.2014 - 03.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a clean and organized workspace, promoting a welcoming customer environment.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Receptionist
YMCA Resource Centre
10.2012 - 01.2013
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Cashier
McDonald's Restaurant
01.2009 - 04.2011
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Diploma - Medical Office Assistant
Bryan College
05.2024
High School Diploma -
Madonna Catholic Secondary School
Toronto, ON06.2012
Skills
- Multitasking and Organization
- Appointment Scheduling
- Patient Flow
- Patient Screening
- Transcription
- Payment Processing
- Cash Handling
- Customer Service
- Stock Organization
- Hygiene Practices
- Bookkeeping
- Data Entry
Languages
English
Native or Bilingual
Timeline
Package Handler
Amazon
01.2019 - 02.2022
Cashier
Kitchen Stuff Plus
11.2014 - 03.2016
Receptionist
YMCA Resource Centre
10.2012 - 01.2013
Cashier
McDonald's Restaurant
01.2009 - 04.2011
Diploma - Medical Office Assistant
Bryan College
High School Diploma -
Madonna Catholic Secondary School
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