Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mamatha Musini

Victoria,BC

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

4
4
years of professional experience

Work History

Technical Advisor

Concentrix
Victoria, BC
04.2021 - 07.2022
  • Welcomed employees and clients, addressing needs with accurate information and support.
  • Managed administrative processes and prepared key reports and documentation.
  • Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
  • Provided effective quality control oversight and eliminated downtime to maximize revenue.

Bank Teller

Cibc
Victoria, BC
04.2019 - 03.2021
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Responded to inquiries via email, telephone and other platforms.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Generated documents including office correspondence and reports. Processed accounting, purchasing and budget documentation including accounts payable and accounts receivable support.
  • Oversaw company database and verified accurate updates and proper file management.
  • Scheduled appointments and events, including coordinating venue space and catering services.
  • Assisted with basic accounting functions, including reconciling company credit card, petty cash and expense reports.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

Cashier

Save-on Foods
Victoria, BC
04.2018 - 12.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

Diploma in Business Administration -

University of Victoria
Victoria, BC
12.2020

Skills

  • Transporting files
  • Data entry documentation
  • Sensitive material handling
  • Cash handling
  • Back office operations
  • Microsoft
  • Types 40 WPM
  • Scheduling and calendar management
  • Strong interpersonal skills
  • Employee training and development
  • Strong problem solver
  • Team Bonding

Accomplishments

  • Reporting - Maintained status reports to provide management with updated information for client projects.
  • Client Records - Reviewed clients records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Timeline

Technical Advisor

Concentrix
04.2021 - 07.2022

Bank Teller

Cibc
04.2019 - 03.2021

Cashier

Save-on Foods
04.2018 - 12.2018

Diploma in Business Administration -

University of Victoria

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Mamatha Musini