Malyssa Gaona
Porter Ranch
Summary
Motivated healthcare administrative professional who has hands-on experience in clinical settings, patient coordination, and hospital operations. Strong ability to manage documentation while communicating effectively with both patients and care team. Seeking to contribute to a well-established healthcare organization by supporting a wide range of operations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Rangel Brothers Trucking Inc.
Sylmar, CA
04.2025 - Current
- Maintain documentation to ensure accurate billing, payments, and internal workflow efficiency.
- Process BOLs to ensure drivers' work hours and job detail accuracy.
- Manage date entry, records, and file management to support operations.
- Coordinate with AP to resolve faulty invoices and ensure weekly payroll is processed properly.
Intern
Valley Presbyterian Hospital | ACS Director's Assistant
Van Nuys, CA
10.2025 - 12.2025
- Observed safety huddles focused on patient safety, hospital safety, and operations.
- Shadowed hospital leadership meetings that resulted in better staff communication and patient care.
- Assisted with CIWA audits, documentation review, and data tracking.
- Led coordinations of patient unit transfers, directed volunteers and staff to ensure accurate documentation and belongings moved with patients.
- Monitored patient safety during unit transfers.
- Participated in EOC rounds by identifying and reporting safety concerns.
- Reviewed DAISY award nominations to recognize outstanding patient care.
Babysitter
Private Clients
Northridge, CA
01.2020 - 06.2025
- Managed daily routines for children across multiple age groups.
- Responded to children's needs with patience and comfort.
- Built strong relationships with families through consistent communication, dependability, and care.
Chiropractic Assistant
Schnitman Chiropractic
Calabasas, CA
02.2024 - 04.2025
- Supported patient care by prepping treatment rooms, assisting with therapy, and ensuring a safe and organized clinical environment.
- Managed front desk operations, including patient check-in/out, scheduling, and payment collection.
- Acted as a liaison between patients and provider to ensure smooth communication and care flow.
- Maintained patient records and clinic readiness for daily operations.
Education
Bachelor of Science - Health Administration
California State University, Northridge
Northridge, CA05.2026
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College
Woodland Hills, CA06.2024
Associate of Arts - STEM
Los Angeles Pierce College
Woodland Hills, CA06.2024
Associate of Arts - Arts And Humanities
Los Angeles Pierce College
Woodland Hills, CA06.2024
Skills
- Patient communication & support
- Administrative coordination
- Data collection & entry
- Time management
- Collaborative team player
- Problem solving
- HIPAA awareness
- Microsoft Office proficiency
- Intuit QuickBooks
Timeline
Intern
Valley Presbyterian Hospital | ACS Director's Assistant
10.2025 - 12.2025
Administrative Assistant
Rangel Brothers Trucking Inc.
04.2025 - Current
Chiropractic Assistant
Schnitman Chiropractic
02.2024 - 04.2025
Babysitter
Private Clients
01.2020 - 06.2025
Bachelor of Science - Health Administration
California State University, Northridge
Associate of Arts - Social And Behavioral Sciences
Los Angeles Pierce College
Associate of Arts - STEM
Los Angeles Pierce College
Associate of Arts - Arts And Humanities
Los Angeles Pierce College