Malsore Imeri

Retail Sales Associate

Emplyer

11.2021 - 01.2025

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Educated customers on products to maximize benefits.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Mixed pigments and used proper techniques to achieve desired color.
Suggested treatments and styles to suit customer appearance and fashion choices.
Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
Increased client base with innovative hairstyling techniques and trends.
Built rapport with clients to understand their style preferences and hair care routines.
Organized and participated in local beauty events, enhancing salon's community presence.
Used social media platforms to promote salon and services.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Developed creative techniques to provide clients with latest hairstyles.
Offered professional cuts, color services and extensions to salon customers.
Styled hair, makeup and nails for customers for special events and occasions.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Maintained regular client list and successfully handled walk-in customers.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Answered phone calls and emails to schedule client appointments.
Maintained clean and organized work station, complying with health and safety standards.
Leveraged social media platforms to showcase work and attract broader clientele.
Customized hair color formulations to create unique looks and enhance client's appearance.
Determined appropriate hair treatments based on conditions and textures.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Summary

Overview

Work History

Retail Sales Associate

Education

High School Diploma -

Skills

Languages

Certification

Interests

Timeline

Retail Sales Associate

High School Diploma -

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