Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malorie Phillips

Burton,New Brunswick

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Bracing Specialist

Arthritis and Injury Care Centre
Fredericton, New Brunswick
05.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Created PowerPoint presentations for business development purposes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coached new employees on administrative procedures, company policies and performance standards.

Sales Consultant/Marketing Executive

CIBC
Fredericton, New Brunswick
02.2017 - 03.2019
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.

Restorative Nurse Assistant

Windsor Court Retirement Residence
Fredericton, New Brunswick
04.2015 - 01.2017
  • Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
  • Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
  • Assisted patients in development of eating, dressing and grooming skills.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Carried out day-day-day duties accurately and efficiently.

Education

High School Diploma -

Oromocto High School
Oromocto, NB
06.2018

Skills

  • Multitasking and Time Management
  • Document and File Management
  • Office Equipment Operation
  • Database and Client Management Systems
  • Appointment Coordination
  • Supply Inventory Control
  • Confidentiality and Data Protection
  • Resource Coordination and Allocation
  • Computers and Technology
  • Spreadsheet Management
  • Back Office Operations
  • Payroll Administration
  • QuickBooks Expertise

Certification

  • First Aid
  • Back In Form
  • NVCI

Timeline

Administrative Assistant/Bracing Specialist

Arthritis and Injury Care Centre
05.2019 - Current

Sales Consultant/Marketing Executive

CIBC
02.2017 - 03.2019

Restorative Nurse Assistant

Windsor Court Retirement Residence
04.2015 - 01.2017

High School Diploma -

Oromocto High School

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Malorie Phillips