Malorie Leger
Cornwall,ON
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Support Worker
ParaMed Home Health Care
04.2023 - Current
- Assisting clients with daily living activities, ensuring comfort and dignity.
- Monitoring client health conditions, reporting changes to healthcare professionals promptly.
- Educating clients and families on health management and self-care techniques.
- Training new staff on best practices for client support and safety protocols.
- Specialized in advanced dementia cases, mental health and behavioral conditions
- Performing additional tasks such as meal preparation and basic housekeeping
- Delegated duties such as oxygen therapy, chest percussion and vibrations for clients with breathing conditions, physiotherapy regimes
Receptionist
Simply Wellness
04.2022 - 04.2023
- Managed front desk operations, including patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Walmart Associate
Walmart Canada
03.2020 - 04.2022
- Resolved customer inquiries efficiently, enhancing overall satisfaction and fostering loyalty within the store environment.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Placed phone calls to customers regarding online orders and grocery pickup orders, creating schedules for these orders
- Collecting merchandise for and dispensing multiple online orders while maintaining deadlines
- Received and counted merchandise to ensure accurate stock numbers
- Logging merchandise to ensure accurate stock numbers
Education
Personal Support Worker - Personal Support Worker
IBT College
Online02-2025
Massage Therapy - Massage Therapy
Elegance College
Cornwall, ON03-2020
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Compassionate patient care
- Respite Care
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
CPR Level C and First Aid Certified
Timeline
Personal Support Worker
ParaMed Home Health Care
04.2023 - Current
Receptionist
Simply Wellness
04.2022 - 04.2023
Walmart Associate
Walmart Canada
03.2020 - 04.2022
Personal Support Worker - Personal Support Worker
IBT College
Massage Therapy - Massage Therapy
Elegance College