Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malori Sheehan

Martinez

Summary

I am a second-year student at Cal Poly seeking an employment opportunity. I will be staying in San Luis Obispo over the summer, so I am here for the long term. I’ve worked as a front desk shop attendant, a hostess, a waitress, an occasional babysitter, and currently am a faculty supervisor at the Recreation Center on campus. I have learned many valuable skills, such as problem-solving, communication with customers, catering to people’s needs, as well as confident organization and time management skills. I have had a lot of hands-on experience in many different jobs and have dealt with lots of scenarios, which makes me a confident and reliable worker. I am also a fast learner and can pick up on tasks easily.

Overview

2026
2026
years of professional experience

Work History

Nannying/babysitting

N/A
  • Pick up and drive the kids
  • Preparing meals
  • Homework help/tutor
  • Daily chores
  • Memorizing schedule
  • Worked flexible hours across night, weekend, and holiday shifts.

Faculty Supervisor

California Polytechnic State University
05.2025 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Hostess/Waitress

Heavenly Bistro and Giant Chef
06.2022 - 06.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Seated patrons based on guest preferences and seating availability.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waitress

Atria Senior Living
06.2023 - 09.2023
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Tennis and Gym Shop Attendant

Orinda Country Club
03.2021 - 05.2022
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Received incoming shipments of goods and materials by unloading delivery trucks.
  • Maintained a clean and organized store environment, leading to increased foot traffic.
  • Balanced daily cash registers accurately, preventing discrepancies in financial records.
  • Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
  • Used POS system to process customer cash, credit and debit transactions.
  • Ensured customer safety by promptly addressing spills, obstructions, or other hazards in the store area.
  • Checked in members who were using the gym area as well as the tennis courts
  • Billed members for private lessons or classes
  • Opened and closed building and tennis courts by myself

Education

High School -

College Park High School
06.2023

Experience Industry Management

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Organizational skills
  • Active listening
  • Problem resolution

Timeline

Faculty Supervisor

California Polytechnic State University
05.2025 - Current

Waitress

Atria Senior Living
06.2023 - 09.2023

Hostess/Waitress

Heavenly Bistro and Giant Chef
06.2022 - 06.2024

Tennis and Gym Shop Attendant

Orinda Country Club
03.2021 - 05.2022

Nannying/babysitting

N/A

High School -

College Park High School

Experience Industry Management

California Polytechnic State University, San Luis Obispo

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