MALMARUKAN PARATHAN
Oshawa,ON
Summary
Seeking a position as a hardworking and enthusiastic Customer Service Representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
The Keg Steakhouse and Bar
Scarborough, Ontario
01.2019 - Current
- Cooking of food items in each of the following stations: appetizer, sauté, plates, and grill
- Preparation of food items including sauces, salads, garnishes, appetizers, proteins, and starches
- Plate presentation in all areas: salads, appetizers, sides, entrees and desserts
- Positive communication within a team environment.
Administrative Assistant
Arrow Workforce Solutions
Toronto, Ontario
05.2022 - 01.2024
- Data entry, file preparation
- Coordinate meetings and employee travel
- Order office and kitchen supplies
- Assist project managers with project-related requests.
Chat Support Representative
Bell Canada
Toronto, Ontario
02.2021 - 03.2022
- Respond to customer inquiries and issues via chat in a timely and professional manner
- Provide accurate information and solutions to customers' questions and concerns
- Maintain a high level of customer satisfaction and ensure all interactions are handled with empathy and care
- Collaborate with other team members to escalate and resolve complex customer issues.
Education
Ontario Fire Academy
Orangeville, OntarioOntario Secondary School Diploma -
Winston Churchill Collegiate Institute
Toronto, OntarioSkills
- Strong verbal and written communication skills
- Working in fast-paced environments
- Positive attitude and behavior
- Leadership and management
- Fluent in English and Tamil
- Excellent listening skills
- Strong work ethic
- Teamwork
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Certification
- Standard First Aid & CPR/AED Level C Certified
- Emergency First Responder Red Cross Certified
- Common Passenger Vehicle Rescue Operations & Awareness Certified
- NFPA 1001 Firefighter 1&2 Certified
- NFPA 1072 Hazmat Awareness and Operations Certified
References
REFERENCES AVAILABLE UPON REQUEST
Languages
Tamil
Native or Bilingual
Timeline
Administrative Assistant
Arrow Workforce Solutions
05.2022 - 01.2024
Chat Support Representative
Bell Canada
02.2021 - 03.2022
Line Cook
The Keg Steakhouse and Bar
01.2019 - Current
Ontario Fire Academy
Ontario Secondary School Diploma -
Winston Churchill Collegiate Institute