Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mallory York

Marlbank,ON

Summary

Dynamic leader with extensive experience at Selby United Church, excelling in curriculum development and event coordination. Proven track record in budget management and fostering community engagement. Adept at training staff and building relationships, driving program success through innovative strategies and effective team leadership. Committed to enhancing organizational growth and volunteer management.

Overview

19
19
years of professional experience

Work History

Director of Ministry Programs

Selby United Church
Selby, ON
09.2023 - Current
  • Planned, organized, and implemented weekly religious programs for children and youth.
  • Developed curriculums for children ages 4-19, employing diverse learning strategies.
  • Managed budget effectively, exercising creativity and judgment in purchasing decisions.
  • Directed, filmed, and edited annual pageants featuring children.
  • Coordinated large events by collaborating with departments and local venues to enhance experiences.
  • Partnered with staff to design professional development plans for personal and business growth.

Camp Director

Golden Lake Camp
Deacon , ON
05.2023 - Current
  • Developed and implemented engaging camp programs for diverse age groups.
  • Managed daily camp operations, ensuring a safe and fun environment.
  • Supervised staff training sessions to enhance team effectiveness and morale.
  • Communicated regularly with parents regarding camper progress and activities.
  • Evaluated camper feedback to improve program offerings and experiences.
  • Fostered positive relationships among campers to promote teamwork and cooperation.
  • Assisted with training camp staff on program and procedures.
  • Assigned and oversaw daily site cleanup by counselors and campers.
  • Maintained effective consistent communication with parents and families using email.
  • Planned curriculum and daily schedules.
  • Complied with safety rules to minimize incidents and accidents.
  • Provided guidance for counselors on how to handle difficult situations with campers or parents.
  • Maintained and reviewed records and evaluations of staff, programs and related infrastructure.
  • Monitored weather conditions regularly in order to adjust programming plans if needed due to inclement weather forecasts.
  • Managed camp finances, setting registration fees and submitting budget requests and grant proposals to solicit funding.
  • Worked creatively with other staff to develop and carry out new themes and events for camp participants.
  • Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
  • Supervised staff performance evaluations in order to recognize outstanding employees who went above and beyond expectations.
  • Conducted pre-camp meetings with both new and returning staff members to review expectations for their role at camp.
  • Resolved conflicts between staff members or between staff members and campers in a timely manner.
  • Interviewed and hired associates to fill staff vacancies.

Waitress

Papa John's Restuarant
Charlottetown, Prince Edward Island
02.2007 - 09.2008
  • Provided exceptional customer service to enhance guest dining experiences.
  • Took orders accurately and communicated them to kitchen staff efficiently.
  • Managed multiple tables while maintaining attention to guest needs.
  • Collaborated with team members to ensure timely food and drink delivery.
  • Prepared and served beverages, following standard recipes and presentation guidelines.
  • Handled cash transactions and processed payments with precision.
  • Maintained cleanliness of dining area, including tables and utensils, throughout shifts.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Bussed tables as needed during peak hours.

Waitress Supervisor

Gateway Restaurant
Tweed, Ontario
09.2006 - 02.2007
  • Supervised waitstaff to ensure excellent customer service and team coordination.
  • Assisted in resolving customer issues to maintain satisfaction and loyalty.
  • Monitored dining area to ensure cleanliness and adherence to health standards.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Supervised waitstaff to ensure quality customer service and satisfaction.

Education

Bachelor of Arts - Psychology

Nipissing University
North Bay
06-2006

Skills

  • Curriculum development
  • Event coordination
  • Budget management
  • Program evaluation
  • Staff training
  • Community engagement
  • Volunteer management
  • Team leadership
  • Relationship building
  • Leadership development
  • Fundraising management
  • Multitasking and organization

References

References available upon request.

Timeline

Director of Ministry Programs

Selby United Church
09.2023 - Current

Camp Director

Golden Lake Camp
05.2023 - Current

Waitress

Papa John's Restuarant
02.2007 - 09.2008

Waitress Supervisor

Gateway Restaurant
09.2006 - 02.2007

Bachelor of Arts - Psychology

Nipissing University

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Mallory York