Mallory Wood
Donaldston
Summary
Versatile and customer-focused professional with experience in customer service, retail, hospitality, and the beauty industry. Known for exceptional multitasking, teamwork, and a commitment to high service standards. A quick learner with strong problem-solving skills, keen attention to detail, and a personable approach to client/guest interactions. Passionate about bringing creativity, adaptability, and a strong work ethic to a new environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Blackbush Beach Resort
05.2025 - 11.2025
- Communicate among departments to ensure seamless guest service delivery.
- Manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
- Supervise cleaning staff, assigning daily duties, tracking performance and ensuring all tasks given are completed efficiently and to high standards.
- Inspect all Hotel Rooms, Villas, and public areas for cleanliness and orderliness.
- Enforce and establish cleanliness standard across facility.
Housekeeper
Blackbush Beach Resort
04.2025 - 05.2025
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Performing all cleaning duties in guest accommodations with high quality and in a timely manner.
- Use company van to transport housekeepers and supplies to other accommodations on the property.
Nail Technician
Luxe Beauty Bar
02.2024 - 03.2025
- Provided professional nail care services including manicures, pedicures, nail extensions, and gel polish applications.
- Maintained a clean, organized, and hygienic workspace following industry sanitation and safety standards.
- Assisted in promoting and salon products to clients, contributing to retail sales goals.
Waitress/Pottery Assistant
Hive & Honeycomb
04.2024 - 12.2024
- Provided attentive customer service in a busy restaurant, taking orders, making drinks, serving food, and ensuring a positive dining experience.
- Guided customers through the pottery painting process, offering creative tips and technical support while maintaining a welcoming studio environment.
- Balanced restaurant and studio responsibilities, managing customer flow, cleaning, and assisting with special events to create a seamless experience.
Counter Attendant
Juice Co.
09.2022 - 09.2023
- Cleaned, prepped, and assembled fresh ingredients quickly and accurately.
- Provided friendly, efficient service while managing daily prep, temperature checks, and the customer loyalty program.
- Trained new employees, ensuring adherence to company standards and an efficient workflow.
Sales Person
Amos Pewter
06.2022 - 10.2022
- Restocked and packaged jewelry from backstock and deliveries.
- Held pewter spinning demonstrations.
- Followed daily cleaning/ Covid-19 sanitization requirements.
Sales Person
Moonsnail Soapworks
06.2020 - 05.2022
- Worked unsupervised.
- Handled deposits and closing cash duties.
- Unboxed products and ensured orders are correct.
- Followed daily cleaning/ Covid-19 sanitization procedures.
Counter Attendant
Rawsome Juice Bar
06.2018 - 11.2020
- Prepared smoothies and food items while ensuring high-quality standards and efficiency during service.
- Handled cash, credit transactions, and gift cards accurately while providing friendly customer service.
- Maintained a clean and organized workspace, arriving early for opening shifts to set up for the day and working independently as needed.
Assistant
Fresh Start Fauxmage
06.2019 - 10.2020
- Assisted in the production process, ensuring quality control and efficiency in preparing vegan cheese products.
- Helped with the market booth, engaging with customers, promoting products, and handling sales transactions.
- Provided excellent customer service by answering product inquiries, offering samples, and maintaining a clean and organized display.
Cashier
Sobey's
06.2018 - 09.2018
- Processed customer transactions efficiently and accurately while providing friendly and professional service.
- Assisted customers with inquiries, bagged groceries, and maintained a clean and organized checkout area.
- Handled cash, debit, and credit payments, ensuring proper cash balancing and adherence to company policies.
Education
Nail Technician Certificate - Nail Technology
Elevate Beauty
New Minas, NS12-2023
High School Diploma -
Charlottetown Rural High School
Charlottetown, PE07-2020
Skills
- Cleaning and sanitation
- Guest relations
- Task assignment
- Health and safety compliance
- Adaptable
- Self sufficient
- Creative
- Focused
- Detail Oriented
Certification
Responsible Beverage Certification
First Aid Certified
WHMIS Certified
Class 5 Drivers License
Timeline
Housekeeping Supervisor
Blackbush Beach Resort
05.2025 - 11.2025
Housekeeper
Blackbush Beach Resort
04.2025 - 05.2025
Waitress/Pottery Assistant
Hive & Honeycomb
04.2024 - 12.2024
Nail Technician
Luxe Beauty Bar
02.2024 - 03.2025
Counter Attendant
Juice Co.
09.2022 - 09.2023
Sales Person
Amos Pewter
06.2022 - 10.2022
Sales Person
Moonsnail Soapworks
06.2020 - 05.2022
Assistant
Fresh Start Fauxmage
06.2019 - 10.2020
Counter Attendant
Rawsome Juice Bar
06.2018 - 11.2020
Cashier
Sobey's
06.2018 - 09.2018
Nail Technician Certificate - Nail Technology
Elevate Beauty
High School Diploma -
Charlottetown Rural High School