Mallory Goldsmith
Glendora
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Hairstylist
Hair by Mallory
Pasadena
11.2011 - Current
- Styled hair using cutting-edge techniques and trends in the industry.
- Consulted with clients to determine desired looks and styles effectively.
- Maintained cleanliness and organization of tools and workstations consistently.
- Developed strong client relationships through excellent communication and service delivery.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Organized scheduling of appointments throughout the day.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Tracked inventory of supplies used for styling services.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Photo Lab Manager
Target
Duarte
01.2005 - 11.2011
- Managed daily operations of photo lab, ensuring quality service and efficiency.
- Supervised team members, providing training and support in photo processing techniques.
- Maintained photo lab equipment, ensuring proper functionality and safety standards.
- Resolved customer complaints regarding quality or service issues related to photos or orders.
- Maintained records of customer transactions, including payment information, order details, and any special requests made by customers.
- Trained new hires on proper use of equipment and safety protocols.
Education
Associate of Science - Cosmetology
Citrus College
Glendora, CA 01.2006 - 12.2008
Skills
- Time management
- Attention to detail
- Advanced communication skills
- Relationship building and management
- Customer service
- Inventory management
- Effective communication
- Detail orientation
- Relationship building
- Typing speed
- Records management
- Filing systems
- Active listening
- Reliability
- Recordkeeping skills
Certification
- Cosmetology license
- Ratatype certificate
Timeline
Hairstylist
Hair by Mallory
11.2011 - Current
Associate of Science - Cosmetology
Citrus College
01.2006 - 12.2008
Photo Lab Manager
Target
01.2005 - 11.2011