Mallory Desulmé
Los Angeles
Summary
Dedicated and disciplined professional with extensive experience in medical laboratory science and retail management. Seeking to leverage my diverse skill set and leadership experience as an American moving to Sydney to contribute effectively in a dynamic work environment.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Retail Associate
Finish Line
07.2023 - 05.2024
- Delivered personalized customer service, building strong relationships with regular clients
- Coordinated inventory management, including receiving and stocking merchandise
- Implemented promotional strategies to boost sales and enhance customer engagement
- Resolved customer complaints and issues promptly, maintaining a positive store reputation
- Supported store management in daily operations, contributing to a cohesive and productive team atmosphere.
Retail Associate
Zara
01.2022 - 06.2023
- Provided exceptional customer service, assisting customers with product selection and queries
- Managed point-of-sale transactions, maintaining accuracy and efficiency in cash handling
- Assisted in visual merchandising and store layout, contributing to an attractive and functional retail environment
- Trained new staff on company policies and procedures, enhancing team performance and customer satisfaction
- Consistently met and exceeded sales targets, demonstrating strong product knowledge and sales skills.
Medical Laboratory Technician, Staff Sergeant
United States Air Force
1 2017 - 12.2022
- Conducted diagnostic laboratory tests including hematology, urinalysis, and microbiology to support patient care
- Maintained and calibrated laboratory equipment, ensuring compliance with safety and operational standards
- Trained and supervised junior technicians, fostering a collaborative and efficient work environment
- Implemented quality control procedures to ensure accuracy and reliability of test results
- Managed inventory and ordering of laboratory supplies, optimizing resource utilization
- Recognized for outstanding performance and leadership, receiving several commendations and awards.
Education
Associate of Applied Science in Medical Laboratory Technology -
Community College of the Air Force
Skills
Medical Laboratory Technology
Diagnostic Testing and Quality Control
Retail Sales and Customer Service
Inventory Management
Staff Training and Supervision
Leadership and Team Collaboration
Visual Merchandising
Problem Solving and Conflict Resolution
Certification
Certified Medical Laboratory Technician (ASCP)
Affiliations
- American Society for Clinical Pathology (ASCP)
- Air Force Association (AFA)
References
Available upon request
Timeline
Retail Associate
Finish Line
07.2023 - 05.2024
Retail Associate
Zara
01.2022 - 06.2023
Medical Laboratory Technician, Staff Sergeant
United States Air Force
1 2017 - 12.2022
Associate of Applied Science in Medical Laboratory Technology -
Community College of the Air Force
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