Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista
Mallory Clairmont

Mallory Clairmont

Oceanside

Summary

Dynamic Executive Chef Manager offering 20 years of experience with the US Navy, skilled in menu development and event planning. Proven ability to enhance kitchen efficiency and maintain food safety standards. Adept at training staff and managing inventory, resulting in consistently high-quality meal service. Strong communicator with a talent for artistic collaboration and problem-solving.

Overview

19
19
years of professional experience

Work History

Executive Chef Manager

US Navy
09.2016 - Current
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Monitored food production to verify quality and consistency.
  • Utilized culinary techniques to create visually appealing dishes.
  • Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Inspected deliveries for accuracy and safety.
  • Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
  • Frequently inspected production area to verify proper equipment operation.
  • Managed delivery of fresh rations in various environments for over 300 personnel.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Set up and broke down kitchen for service.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Coordinated with team members to prepare orders on time.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Cake Decorator

US Navy
08.2006 - Current
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Managed material inventory and ordered new materials when needed.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Decorated over 300 pastries and cakes using colorful icings and piping techniques.
  • Processed customer orders and payment transactions.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Determined baking times for various items.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared frostings and other toppings for cakes and pastries.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Special Events Coordinator

US NAVY
08.2019 - 10.2023
  • Staffed events by maintaining roster of available personnel and reliable service providers.
  • Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
  • Organized and implemented over30 events with as many as 350 guests.
  • Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions.
  • Greeted patrons and participants at events to guide guests to locations and answer questions.
  • Arranged project timelines to avoid critical shortages in staff, resources or events spaces.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
  • Supervised staff during events and maintained efficient performance.
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Trained and supervised event staff to complete tasks on time.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Developed creative themes for events and created related activities to engage attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Implemented protocols and procedures to effectively manage planning process.
  • Utilized social media to promote events and increase attendance.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Monitored and controlled event expenditures to meet budgets.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Dietitian Assistant

US Navy
08.2019 - 10.2023
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Followed all food safety regulations while preparing meals for patients.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Directed and evaluated kitchen and food service staff.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Obtained and evaluated dietary histories of individuals to plan nutritional programs.
  • Preserved inventory of nutrition-related supplies and equipment.
  • Monitored food safety and sanitation standards in food service areas.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Skilled at working independently and collaboratively in a team environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Cashier

Kirklands Home Decor And Gifts
12.2020 - 12.2020
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.

Barracks Manager

US Navy
08.2016 - 08.2019
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Implemented successful strategies to increase customer satisfaction.
  • Oversaw day-to-day operations of 150-rooms with staff of 5 employees.
  • Fostered safe lodging environment with reliable and effective security services.
  • Created and managed accurate occupancy forecasts and budgets.
  • Evaluated and promptly resolved lodging facility operational issues.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Evaluated employee performance and developed improvement plans.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Polished fixtures to achieve professional shine and appearance.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Records Specialist and Cashier

US Navy
02.2014 - 07.2016
  • Maintained and updated records through dedicated digital database.
  • Scanned paper records to transfer to digital filing systems.
  • Received records approval from individuals mentioned in filing system for transfer or release.
  • Communicated efficiently with individuals concerning record information submitted or missing from files.
  • Generated reports from database systems to track records.
  • Provided training to new records clerks to improve knowledge and skills.
  • Followed established policies and procedures to maintain compliance with regulations.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Assisted with record management system implementation and maintenance to streamline operations.
  • Planned nutritious meal options for individuals with various health needs and conditions.
  • Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Tracked food production levels, meal counts, and supply costs.
  • Ordered new supplies and food to maintain service levels.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Set and oversaw weekly and special event menu plans.
  • Served consistent portions following recipes and control standards.
  • Controlled food costs and managed inventory.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Cook

US Navy
10.2008 - 02.2014
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Planned menus for different events, seasons and customer requests.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.

Baker

US Navy
08.2006 - 10.2008
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Created appealing displays to showcase products in bakery.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.
  • Produced consistently high-quality baked goods for customers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Determined baking times for various items.
  • Replenished bakery items in display cases.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Managed display cases to verify freshness and attractiveness of products.
  • Trained new employees on bakery methods and procedures.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Prepared frostings and other toppings for cakes and pastries.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of pastries, cakes and breads.
  • Followed food safety standards when handling ingredients.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Education

High School Diploma -

Canal Winchester High School
Canal Winchester, OH
06-2006

No Degree - Drawing I

Vincennes University
Vincennes, IN

No Degree - Personal Dimensions of Education

University of Arizona Global Campus
Chandler

No Degree - Adult Development Adn Life Assessment

University of Arizona Global Campus
Chandler, AZ

No Degree - English Comp I

University of Arizona Global Campus
Chandler, AZ

No Degree - Computer Literacy

University of Arizona Global Campus
Chandler, AZ

No Degree - Composition I

Central Texas College
Killeen, TX

No Degree - Composition II

Central Texas College
Killeen, TX

No Degree - Information Literacy

University of Arizona Global Campus
Chandler, AZ

Skills

  • Menu development
  • Food safety and sanitation standards
  • Kitchen and inventory management
  • Supply and food ordering
  • Event planning and management
  • Artistic collaboration
  • Photography
  • Decorating skills
  • Cake carving
  • Files and records management
  • Reception desk management
  • Administrative support

Interests

  • I like looking at the stars and learning about constellations
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Participating in local clean-up initiatives
  • Web Development and Design
  • Experimenting with different creative mediums, like drawing, painting, and photography, to expand skills and techniques
  • Volunteer Travel
  • Gym Workouts
  • Music
  • Outdoor Recreation
  • Getting involved in local advocacy groups to promote positive change in the community
  • Backpacking and Hiking
  • Woodworking
  • Baking
  • I like working with my hands and fixing things
  • Gardening
  • Graphic Design
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I enjoy helping others and giving back to the community
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • DIY and Home Improvement
  • Offering time and support to shelters for the homeless, women, and animals
  • Crafting and DIY Projects
  • Food Tourism
  • Engaging in food photography and sharing culinary creations on social media
  • Yoga
  • Volunteering at local animal shelters and rescue organizations
  • Animal Care
  • Astrology
  • Interior Design
  • I like trying new recipes and food trends
  • Photography
  • Camping
  • Food Blogging
  • Road Trips
  • Cake Decorating

Timeline

Cashier

Kirklands Home Decor And Gifts
12.2020 - 12.2020

Special Events Coordinator

US NAVY
08.2019 - 10.2023

Dietitian Assistant

US Navy
08.2019 - 10.2023

Executive Chef Manager

US Navy
09.2016 - Current

Barracks Manager

US Navy
08.2016 - 08.2019

Records Specialist and Cashier

US Navy
02.2014 - 07.2016

Cook

US Navy
10.2008 - 02.2014

Cake Decorator

US Navy
08.2006 - Current

Baker

US Navy
08.2006 - 10.2008

High School Diploma -

Canal Winchester High School

No Degree - Drawing I

Vincennes University

No Degree - Personal Dimensions of Education

University of Arizona Global Campus

No Degree - Adult Development Adn Life Assessment

University of Arizona Global Campus

No Degree - English Comp I

University of Arizona Global Campus

No Degree - Computer Literacy

University of Arizona Global Campus

No Degree - Composition I

Central Texas College

No Degree - Composition II

Central Texas College

No Degree - Information Literacy

University of Arizona Global Campus

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Mallory Clairmont