Mallory Arthur
London,ON
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
17
17
years of professional experience
Work History
Store Manager
THE BEER STORE
03.2019 - 10.2025
- Supervised daily operations, ensuring compliance with company policies and standards.
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Trained and mentored staff on customer service best practices for improved satisfaction.
- Managed inventory control processes, reducing shrinkage through diligent tracking methods.
- Established performance metrics for team members, fostering accountability and continuous improvement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures.
- Interviewed, hired and mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Community Development
TOWNSHIP OF OTONABEE-SOUTH MONAGHAN
01.2015 - 2016
- Project lead of website redevelopment team
- Event manager of inaugural Farms, Fields & Foods Tour
- Strengthened partnerships with local organizations for collaborative community development initiatives.
- Developed short- and long term community development strategies to draw businesses and consumers to rural areas.
Marketing and Event Coordinator
KEENE FARMERS MARKET
01.2015
- Coordinated food vendors, artisans and guests
- Developed and implemented marketing strategies
- Liaison between the Township and food vendors
General Labourer
ARTHUR FAMILY FARMS/ C&A POULTRY FARMS
01.2009 - 2019
- Work without supervision and as part of a team
- Assisted with livestock care, ensuring proper feeding and health monitoring practices.
- Operated farm machinery to efficiently assist in planting and harvesting crops.
- Maintained cleanliness and organization of equipment and work areas for improved safety.
Education
Business Administration -
SIR SANDFORD FLEMING COLLEGE
Peterborough, Ontario01.2015
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COLLEGE AVENUE SECONDARY SCHOOL
Woodstock, Ontario01.2012
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Team leadership and coaching
- Inventory management
- Cash management
- Recruitment and hiring
- POS systems
- Goals and performance
Languages
English
Timeline
Store Manager
THE BEER STORE
03.2019 - 10.2025
Community Development
TOWNSHIP OF OTONABEE-SOUTH MONAGHAN
01.2015 - 2016
Marketing and Event Coordinator
KEENE FARMERS MARKET
01.2015
General Labourer
ARTHUR FAMILY FARMS/ C&A POULTRY FARMS
01.2009 - 2019
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COLLEGE AVENUE SECONDARY SCHOOL
Business Administration -
SIR SANDFORD FLEMING COLLEGE