Mallia Gibson
New Providence,The Bahamas
Summary
Detail-oriented individual known for exceptional communication and organizational skills. Successfully manages multiple projects under tight deadlines while enhancing operational efficiency. Proven ability to devise creative solutions through strong problem-solving capabilities. Recognized for maintaining composure in fast-paced environments, ensuring high levels of customer service through effective engagement and support.
Overview
7
7
years of professional experience
Work History
Chapel Assistant
Manning Memorial Chapel
Wolfville, Nova Scotia
09.2024 - 04.2025
- Collaborated effectively with cross-functional teams to achieve shared goals promptly.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Contributed to a positive work environment with strong interpersonal skills, and a proactive teamwork attitude.
- Assisted the chaplain in decision-making processes based on thorough research and analysis of available data.
- Greeted visitors, clients and guests professionally.
- Produced plans that can be effectively followed to maximize the utilization of time and finances.
Guest Service Representative
Bahamas Jet Boat
Nassau, New Providence
05.2024 - 08.2024
- Coordinated transportation arrangements for guests as needed.
- Assisted guests with check-ins and check-outs in a timely manner.Verified reservations by phone or in person.
- Resolved customer disputes professionally while maintaining positive relationships, and handling customer complaints professionally and efficiently.ly.
- Answered incoming calls from guests seeking reservations or general information.
- Set up equipment and adjust camera settings to capture desired images.
- Train assistants on proper use of photography equipment and techniques used in the industry.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
Brand Ambassador
Perfume Bar for Givenchy
Nassau, New Providence
12.2023 - 12.2023
- Provided customer service support when needed.
- Promoted products through effective sales techniques, resulting in increased sales figures.
- Greeted customers upon arrival at the store, and assisted as needed.
- Demonstrated product capabilities and provided technical support to customers.
Traffic Ambassador
Nassau Cruise Port
06.2023 - 08.2023
- Enhanced the reputation of the country to visitors by showcasing its cultural diversity and achievements
- Supported crisis management efforts by coordinating with relevant stationed workers to ensure the correct flow of individuals.
- Assisted citizens by providing timely consular services and support during emergencies.
- Greeted customers and answered inquiries in a professional manner.
Cash Register Agent
Fresh Auto Center
06.2018 - 09.2018
- During the summer months between years 2017-2019 I worked in this establishment as a cash register agent
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Maintained accurate records of client communications, transactions, and other relevant documentation for seamless operations within the agency.
Education
Bachelor of Arts - Philosophy
Acadia University
Wolfville, NS04.2026
High School -
Queen's College
06.2022
Skills
- Analytical reasoning
- Interpersonal skills
- Critical thinker
- Fast learner, and attention to detail
- Effective verbal and written communication
- Team player
- Data entry
- Multitasking and organization
- Customer support
- Marketing and Sales
- Leadership skills
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Timeline
Chapel Assistant
Manning Memorial Chapel
09.2024 - 04.2025
Guest Service Representative
Bahamas Jet Boat
05.2024 - 08.2024
Brand Ambassador
Perfume Bar for Givenchy
12.2023 - 12.2023
Traffic Ambassador
Nassau Cruise Port
06.2023 - 08.2023
Cash Register Agent
Fresh Auto Center
06.2018 - 09.2018
Bachelor of Arts - Philosophy
Acadia University
High School -
Queen's College
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