Malkit Kaur
Surrey,BC
Summary
Office Administration supports daily warehouse and food distribution operations with organized handling of inventory, order preparation, and delivery workflows. Coordinates inventory accuracy and food safety standards while keeping products ready for timely fulfillment. Uses Microsoft Office and team communication to keep administrative tasks and daily operations moving smoothly.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Office Administration
World Food Distribution
02.2026 - 07.2026
- Supported daily warehouse and food distribution operations to streamline logistics.
- Prepared and organized food products for delivery, ensuring compliance with safety standards.
- Maintained inventory accuracy and followed food safety standards.
- Collaborated with team members to achieve timely order fulfillment.
- Feb 2026 – July 2026
Shift Leader
McDonald's
09.2021 - 10.2025
- Supervised daily restaurant operations and customer service during peak shifts to ensure efficient service delivery.
- Supervised daily restaurant operations and customer service during busy shifts.
- Resolved customer concerns to enhance guest satisfaction and loyalty.
- Assisted with reporting and administrative tasks to support smooth daily operations.
- Assisted with reports, administrative tasks, and daily operations.
- Sept 2021 – Oct 2025
YVR Curbside Ambassador
YVR Airport
05.2022 - 11.2022
- Welcomed passengers, delivering exceptional curbside customer service to enhance travel experience.
- Assisted passengers with luggage carts and mobility needs, ensuring comfort and accessibility.
- Coordinated taxis, rideshares, and hotel shuttles to facilitate efficient transportation for travelers.
- Assisted with luggage carts and mobility needs.
- Followed security protocols and reported suspicious activities.
- May 2022 – Nov 2022
Receptionist
Hotel Maple Leaf
07.2018 - 08.2021
- Facilitated check-ins, check-outs, and inquiries for 50–100 guests daily, enhancing guest experience.
- Provided exceptional guest service, effectively resolving complaints to maintain satisfaction.
- Coordinated with housekeeping and maintenance teams to ensure rooms were ready on time for guest arrivals.
- Coordinated with housekeeping and maintenance to ensure timely room readiness.
- Collaborated with a team of 10+ staff to deliver consistent hospitality services.
- July 2018 – Aug 2021
Education
Global Esthetics Diploma Program -
BLANCHE MACDONALD CENTRE
Vancouver, BC01.2027
Business Certificate - undefined
PARKLAND COLLEGE
Yorkton, SK01.2022
Skills
- Team leadership
- Shift supervision
- Staff training
- Scheduling
- Adaptability and teamwork
- Customer service
- Food safety compliance
- Inventory control
- Microsoft Office including Word, Excel, and PowerPoint
- Complaint resolution
- Ordering & stock replenishment
- Daily shift planning
- Performance coaching
- Cash handling
- Front desk operations
- Guest relations
- Transportation coordination
- Food handling certification
- Workplace safety protocols
Certification
CPR Certification, Food safety level1, Serving it Right
Timeline
Office Administration
World Food Distribution
02.2026 - 07.2026
YVR Curbside Ambassador
YVR Airport
05.2022 - 11.2022
Shift Leader
McDonald's
09.2021 - 10.2025
Receptionist
Hotel Maple Leaf
07.2018 - 08.2021
Business Certificate - undefined
PARKLAND COLLEGE
Global Esthetics Diploma Program -
BLANCHE MACDONALD CENTRE