Malkeet Kaur
Halifax,NS
Summary
Dynamic Sales Coordinator with a proven track record in enhancing revenue through strategic sales planning and exceptional client relationships. Expert in POS System Operation and Team Leadership, achieving company KPIs and exceeding sales quotas. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
4
4
years of professional experience
Work History
Store Associate
Walmart
07.2023 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Wrapped, boxed and weighed bakery department products.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Store Associate Seasonal
HomeSense
04.2021 - 09.2023
- Collaborated with team members to achieve store sales targets consistently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by providing exceptional customer service and product knowledge.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Coordinator
Suzy Shier
10.2020 - 03.2021
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Bachelor of International Development - Trading And Supply Chain
Concordia University
Montreal, QC12.2023
Associate of Arts - Marketing And Sales
Cegep Marie Victorin
Montreal, QC09.2021
Bachelor of Arts - Economics And Business
Kurukshetra University
Kurukshetra, Haryana05.2019
Skills
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Team Collaboration
- Inventory Control
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Patience and empathy demonstration
- Computer literacy fundamentals
- Team Leadership
- Inventory management proficiency
- POS System Operation
Languages
English
Full Professional
French
Elementary
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
RECY
FIBU
NOVA CORE
SAP
LOADLINK
GEOTAB
SAMSERA
DISPATCH
LOGBOOK
Timeline
Store Associate
Walmart
07.2023 - 08.2024
Retail Store Associate Seasonal
HomeSense
04.2021 - 09.2023
Sales Coordinator
Suzy Shier
10.2020 - 03.2021
Bachelor of International Development - Trading And Supply Chain
Concordia University
Associate of Arts - Marketing And Sales
Cegep Marie Victorin
Bachelor of Arts - Economics And Business
Kurukshetra University
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