Malithi Erangika
Edmonton
Summary
Highly organized and detail-oriented Administrative Officer with 20 years of experience in managing office operations, administrative support, and coordination. Skilled in maintaining accurate records, streamlining processes, and supporting organizational goals. Adept at multitasking, problem-solving, and delivering exceptional service in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Senior Administrative Officer
Royal International School
02.2020 - 12.2024
- Developed, implemented, and evaluated administrative procedures to enhance operational efficiency.
- Provided guidance, training, and performance evaluations to support staff development.
- Prepared and monitored the school's operating budget and maintained budgetary controls.
- Oversaw the development and maintenance of records management systems.
- Coordinated the implementation of new administrative policies.
- Served as the primary contact between the school's administration, staff, students, parents, and external stakeholders.
Administrative Officer
Royal International School
11.2016 - 02.2020
- Supervised and guided junior administrative staff to maintain operational efficiency.
- Oversaw daily office operations, including record-keeping and documentation.
- Prepared reports, presentations, and other executive-level documentation.
- Acted as a liaison between the school, parents, and external partners.
- Coordinated school events, parent meetings, and staff communication.
- Assisted with budgeting, financial reporting, and procurement.
Administrative Officer
MMBL CyberSkills (Pvt) Ltd.
09.2011 - 10.2016
- Supervised and managed administrative staff and office operations.
- Oversaw student, faculty, and institutional records, ensuring accuracy and compliance.
- Coordinated schedules, meetings, and institute-wide events.
- Prepared reports and summaries for institutional reviews and audits.
Administrative Assistant
MMBL CyberSkills (Pvt) Ltd.
08.2007 - 08.2011
- Provided administrative assistance to senior management and staff.
- Organized and maintained filing systems, records, and documents in both electronic and paper formats.
- Handled correspondence, emails, and phone calls, managing inquiries and forwarding them to appropriate departments.
Front Office Coordinator
MMBL CyberSkills (Pvt) Ltd.
01.2005 - 07.2007
- Answered and managed phone calls, emails, and other forms of communication.
- Handled student and parent inquiries about policies, procedures, events, and academic programs.
- Coordinated and managed the daily operations of the front office.
- Assisted with the preparation of reports and documentation for institutional reviews.
Student Counselor
MMBL CyberSkills (Pvt) Ltd.
01.2004 - 12.2004
- Provided academic advice to students, helping them select courses and develop academic plans.
- Monitored student progress and provided intervention strategies for students struggling academically.
- Helped students prepare for exams and addressed any academic challenges they faced.
- Communicated regularly with parents and guardians regarding student progress, behavioral issues, or academic challenges.
- Prepared reports and summaries for school administration as required.
Education
Bachelor of Information Technology -
University of Colombo School of Computing
01-2009
Professional Diploma in e-Technology Computing -
National Institute of Information Technology - NIIT
01-2003
Certificate in Computer Science -
National Institute of Business Management - NIBM
01-2001
G.C.E Advanced Level Examination - Mathematic Stream
Maliyadeva Girls College
01-2000
G.C.E Ordinary Level Examination -
Maliyadeva Girls College
01-1996
Skills
- Proficiency in administrative software - Microsoft Office Suite, Google Workspace
- Strong decision-making
- Multitasking proficiency
- Time management expertise
- Exceptional organization
Languages
English
Full Professional
Timeline
Senior Administrative Officer
Royal International School
02.2020 - 12.2024
Administrative Officer
Royal International School
11.2016 - 02.2020
Administrative Officer
MMBL CyberSkills (Pvt) Ltd.
09.2011 - 10.2016
Administrative Assistant
MMBL CyberSkills (Pvt) Ltd.
08.2007 - 08.2011
Front Office Coordinator
MMBL CyberSkills (Pvt) Ltd.
01.2005 - 07.2007
Student Counselor
MMBL CyberSkills (Pvt) Ltd.
01.2004 - 12.2004
Bachelor of Information Technology -
University of Colombo School of Computing
Professional Diploma in e-Technology Computing -
National Institute of Information Technology - NIIT
Certificate in Computer Science -
National Institute of Business Management - NIBM
G.C.E Advanced Level Examination - Mathematic Stream
Maliyadeva Girls College
G.C.E Ordinary Level Examination -
Maliyadeva Girls College
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