Malissa Holder
Toronto,ON
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Deli Associate
Sobeys
09.2022 - 07.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
Warehouse Worker
Amazon
11.2020 - 08.2022
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Operated tape machines, scales and label printers to package items correctly.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Education
Bachelor of Science - Sustainable Environmental Management
York University
Vaughn, Ontario05-2026
Skills
- Cleaning and sanitizing
- Safe food handling practices
- Time management
- Customer engagement
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Customer service
Timeline
Deli Associate
Sobeys
09.2022 - 07.2023
Warehouse Worker
Amazon
11.2020 - 08.2022
Bachelor of Science - Sustainable Environmental Management
York University
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