Ma Lisa Plaza
Kamloops,British Columbia
Summary
Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over 5 years of industry experience. Committed to contributing to dynamic bakery team. Meticulous supervision, offering thorough understanding of bakery operations, food and kitchen safety and customer service.
Overview
9
9
years of professional experience
Work History
Bakery Assistant
Save-On-Foods
07.2015 - 04.2022
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Assisted shoppers/customers per day with helpful attitude and positive approach.
- Followed production chart to keep hot, fresh products available daily.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Operated commercial kitchen equipment and tools.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Customer Service Cashier
Save-On-Foods
06.2013 - 05.2015
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
Bachelor of Science - Biology
NONESTCOST
Philippines04.2006
Skills
- Accurate Order Fulfillment
- Cooking and Baking
- Food Preparation and Safety
- Attentive Service
- Operational Processes
- Production Standards
- Customer Needs Assessments
- Bakery Display Preparation
Cake Decorating
I develop ,a hobby on making a character cake as theres few in kamloops offering services. I first made a beautiful cowboy theme cake for my Save on Foods manager retirement party, and they all loved it. So words traveled, I currently making cake from home for people I know.
Timeline
Bakery Assistant
Save-On-Foods
07.2015 - 04.2022
Customer Service Cashier
Save-On-Foods
06.2013 - 05.2015
Bachelor of Science - Biology
NONESTCOST
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