MALINI MOHAN
Regina,SK
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Logistics Manager
Kundra Bros Transport
Regina, SK
07.2023 - Current
- Managing tenders, requisitions, purchase orders, and vendor relationships resulting in a 15% reduction in procurement lead time.
- Providing support, coordination, and oversight of all load related operations resulting in a 20% increase in operational efficiency within the first quarter.
- Serving as a subject matter expert to clients, vendors, and brokers with respect to compliance and best practices.
- Creating US & Canadian bonds to haul goods and verifying customs compliance for cross border transactions resulting in a 30% decrease in customs clearance delays and penalties.
- Conducting market research and analysis to furnish strategic intelligence to management to target brokers and specific industries.
- Drafting and meticulously overseeing contracts/tender documentation, including templates, guidance, and process maps, resulting in a 20% increase in contract accuracy and adherence.
- Training team members and subordinates to align with organizational goals and meet specific KPIs, resulting in a 15% improvement in team productivity and a 10% increase in customer satisfaction ratings.
- Safety and compliance management of fleet.
Logistics Coordinator
Kundra Bros Transport
06.2022 - 07.2023
- Monitor shipments based on tendered contracts.
- Engage in regular communication with brokers, shipper and receivers.
- Border clearance and compliance.
- Ensure timely schedules for client orders.
- Maintain accurate and consistent records of employees, brokers and customers.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Manage safety and maintenance record of fleet.
Telephone Interviewer
Access Research
09.2021 - 04.2022
- Improved customer satisfaction by conducting thorough telephone interviews and accurately recording responses.
- Streamlined data collection process for faster project completion by effectively utilizing computer software and databases.
- Enhanced interviewee engagement with clear communication and active listening skills during telephone interviews.
- Exceeded daily call quotas while maintaining high-quality interactions, ensuring timely project progress.
Marketing Manager
Testhouse India Pvt Ltd
10.2020 - 06.2021
Head of Marketing and Logistics
SpaceMystique Private Ltd
04.2016 - 09.2020
Senior Marketing Manager
Studio P+M
02.2014 - 03.2016
Senior Marketing Executive
Ion Exchange (India) Ltd
10.2010 - 02.2014
PR & Marketing Executive
Higgs & Hill LLC
09.2008 - 01.2009
Senior Marketing Executive
First Gulf Bank
09.2007 - 07.2008
Customer Relationship Officer
Convergys
05.2004 - 05.2005
Education
Post Graduate Diploma Certificate - Supply Chain Management
Saskatchewan Polytechnic
Moose Jaw, SK04.2022
MBA - Marketing & Human Resource
Bharatiyar University
India04.2007
Bachelor of Computer Application -
Bharatiyar University
India04.2004
Skills
- Contract Development & Management
- Vendor onboarding & Relationship
- Management Process Optimization
- Account Management Shipment Tracking
- Contract Negotiation
- Reports Generation
- Customs Compliance
- Team Management Skilled in Microsoft Office, Tracking Dashboard, Dispatch Software
Certification
- The Fundamentals of Digital Marketing- Certified by Google
- Notable Networker Award- Certified by Business Network International (BNI)
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Limited Working
Arabic
Elementary
Timeline
Logistics Manager
Kundra Bros Transport
07.2023 - Current
Logistics Coordinator
Kundra Bros Transport
06.2022 - 07.2023
Telephone Interviewer
Access Research
09.2021 - 04.2022
Marketing Manager
Testhouse India Pvt Ltd
10.2020 - 06.2021
Head of Marketing and Logistics
SpaceMystique Private Ltd
04.2016 - 09.2020
Senior Marketing Manager
Studio P+M
02.2014 - 03.2016
Senior Marketing Executive
Ion Exchange (India) Ltd
10.2010 - 02.2014
PR & Marketing Executive
Higgs & Hill LLC
09.2008 - 01.2009
Senior Marketing Executive
First Gulf Bank
09.2007 - 07.2008
Customer Relationship Officer
Convergys
05.2004 - 05.2005
Post Graduate Diploma Certificate - Supply Chain Management
Saskatchewan Polytechnic
MBA - Marketing & Human Resource
Bharatiyar University
Bachelor of Computer Application -
Bharatiyar University
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