Malinda Roberts
Vancouver,Canada
Summary
I am an reliable fast paced juicer & smoothie maker experienced in basic juice and smoothie preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Team Member
Kevin & Kevin Juicer
08.2021 - 09.2022
- Troubleshot specialized kitchen equipment issues to keep blenders and mixers operational.
- Followed established protocols and made smoothies according to company recipe.
- Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
- Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.
- Maintained open lines of communication with supervisors and coworkers for smooth store operations.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
- Able to work in very faced paced environment
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Making organic & non organic almond & hemp & oat milks & smoothie preparation
- Assisted with inventory counts and stocking of merchandise.
Customer Service Representative
Garden Health Vitamins
01.2021 - 08.2021
- Set up and activated customer accounts.
- Assisted customers in selecting vitamins, demonstrating product knowledge and fostering a positive shopping experience.
- Educate customers on natural health diet ,supplements and lifestyle
- Ringing in sales & POS cash in/out/ receive & count inventory/ restocking the shop floor/ answering phone calls/ pre-orders for customers
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Zara Clothing
12.2018 - 05.2020
- Collaborated with team to exceed sales targets, ensured customer satisfaction, and maintained organized inventory.
- Selling and restocking the shop floor with women, men and children department and greeting customers
- Providing customers with information on pricing & products
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Escents Aromatherapy
01.2018 - 09.2018
- Delivered exceptional customer service, fostering repeat business and driving sales growth through personalized aromatherapy consultations.
- Exceeded monthly sales targets by leveraging product knowledge and upselling techniques, contributing to overall store revenue.
- Creating custom blends on events/ and daily basis
- Multitasking while alone in store/ Kept store clean and tidy/ answering customers phone calls/ ringing in purchases/POS/ cash in and out
- Educated customers on blends and aromatherapy
Education
Dipolma - Holistic Nutrition
Academy of Natural Health Sciences Training Center
New Jersey USA Online Course04.2026
Graduate Certificate - Nautral Wellness
Centre of Excellence
Eden Point UK06.2023
Graduated Certificate - Nautral Wellness
The Online Beauty Course
Ellion House UK08.2022
Dipolma - Chartered Herbalism
Dominion Herbal College
Vancouver BC01.2020
Certificate - Aromatherapy 201 Certificate
West Coast Institute Aromatherapy 201
Vancouver BC08.2018
Certificate - Customer Service & Cashier Training Certificate
Douglas College
Coquitlam BC06.2017
Certificate - World Host Training Services Fundamentals
Douglas College
Coquitlam, BC06.2017
Certificate - Aromatherapy 101 Certificate
West Coast Institute of Aromatherapy 101
Vancouver BC08.2016
Skills
- Multitasking and Organization
- Safe Food Handling
- Good Basic computer skills
- Training knowledge in Customer Service
- Customer Service
- Quality Control
- Team Player
- Problem-Solving Abilities
- Building Customer Trust and Loyalty
- Excellent Communication Skills
- High-Energy Attitude
- Work Effectively
- Reliable & Punctual
- Experience with Cashier Techniques
- Flexible schedule
- Positive attitude
Timeline
Team Member
Kevin & Kevin Juicer
08.2021 - 09.2022
Customer Service Representative
Garden Health Vitamins
01.2021 - 08.2021
Sales Associate
Zara Clothing
12.2018 - 05.2020
Sales Associate
Escents Aromatherapy
01.2018 - 09.2018
Dipolma - Holistic Nutrition
Academy of Natural Health Sciences Training Center
Graduate Certificate - Nautral Wellness
Centre of Excellence
Graduated Certificate - Nautral Wellness
The Online Beauty Course
Dipolma - Chartered Herbalism
Dominion Herbal College
Certificate - Aromatherapy 201 Certificate
West Coast Institute Aromatherapy 201
Certificate - Customer Service & Cashier Training Certificate
Douglas College
Certificate - World Host Training Services Fundamentals
Douglas College
Certificate - Aromatherapy 101 Certificate
West Coast Institute of Aromatherapy 101
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