Malina Muhetaer
Ottawa,ON
Summary
Committed Student eager to develop skills in accounting and contribute to team success. Reliable and adaptable, with the ability to work independently or collaborate effectively in group settings.
Overview
1
1
year of professional experience
Work History
Kiosk Representative
Algonquin College Library
Ottawa, ON
09.2024 - Current
- Peer Tutoring Support: Assisted students in navigating the peer tutoring program by responding to questions, guiding them through the registration process, and ensuring they were paired with the appropriate tutor based on academic needs and course requirements.
- Customer Service and Resource Assistance: Provided students with detailed, personalized information about available academic support services, including tutoring, workshops, campus events, and resources from specific departments, ensuring they received accurate information to support their success.
- Cross-Departmental Collaboration: Worked closely with the International Education Center and other college departments to streamline the coordination of student services, ensuring clear communication and efficient support for students in need of academic and administrative assistance.
- Issue Resolution: Addressed and resolved student concerns, such as difficulties with scheduling tutoring sessions or finding the right academic resources, by offering tailored solutions and following up to ensure continued student satisfaction and service accessibility.
Student Navigator
Algonquin College
Ottawa, ON
05.2024 - Current
- Assisted students in navigating college resources and services to support academic success.
- Provided individualized support services based on identified need areas for each student.
- Provided support services to current students by answering questions related to college policies.
Education
Business Accounting
Algonquin College
Ottawa, ONBachelor of Science - Electrical Engineering
Northeast Petroleum University
China06-2022
Skills
- Bookkeeping
- Spreadsheet
- Invoice preparation
- Sage 50
- Payroll administration
- Quickbooks online
- Tax preparation assistance
- Accounts receivable
- Team work
- Accounts payable processing
- Microsoft Office Suite
- Excellent communication skills
Timeline
Kiosk Representative
Algonquin College Library
09.2024 - Current
Student Navigator
Algonquin College
05.2024 - Current
Business Accounting
Algonquin College
Bachelor of Science - Electrical Engineering
Northeast Petroleum University