Malika Khamrokhujaeva
Calgary,AB
Summary
Professional communicator with strong background in creating compelling narratives and managing media relations. Known for results-driven approach, fostering collaboration within teams, and adapting to evolving needs. Skilled in strategic planning, content creation, and crisis management, with keen ability to build positive relationships with stakeholders. Recognized for reliability, flexibility, and focus on achieving impactful outcomes.
Overview
5
5
years of professional experience
Work History
Hairstylist and Digital Brand Coordinator
Logix Hair
06.2023 - Current
- Collaborated with team members to create a welcoming and efficient salon environment.
- Developed and executed social media strategies to enhance brand awareness across multiple platforms.
- Monitored social media channels for engagement trends, adjusting content plans accordingly.
- Supervised daily operations to ensure optimal salon efficiency and customer satisfaction.
- Implemented new styling trends, increasing client satisfaction and retention rates.
- Conducted regular follow-ups with clients to maintain engagement and gather feedback.
Client Relations Associate
Sunterra Market
07.2020 - 08.2023
- Managed client inquiries and resolved issues, ensuring high satisfaction levels.
- Assisted in developing tailored solutions for clients, enhancing relationship management.
- Coordinated communication between departments to streamline service delivery processes.
- Delivered exceptional support to clients, addressing inquiries and resolving issues efficiently.
Education
Bachelor of Science - Public Relations
Mount Royal University
Calgary05-2028
Skills
- Public relations and marketing
- Social media marketing
- Social media strategy
- Multimedia production
- Online advertising
- Video editing
- Adobe creative suite
- Networking
- Relationship-building
- Client consultation
Accomplishments
- Organized and promoted a successful silent auction that raised over $5,000 for Central Memorial High School's cosmetology department through community and media outreach.
- Demonstrated leadership and communication skills by coordinating with local businesses and media outlets to boost event attendance.
- Recognized for exceptional client relations and brand representation in the beauty industry, showcasing strong interpersonal and storytelling abilities.
- Built and maintained strong client relationships through clear communication and personalized service, enhancing client satisfaction and loyalty.
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Uzbek
Native or Bilingual
Timeline
Hairstylist and Digital Brand Coordinator
Logix Hair
06.2023 - Current
Client Relations Associate
Sunterra Market
07.2020 - 08.2023
Bachelor of Science - Public Relations
Mount Royal University